Africa Travel Specialist

Travel Trade Recruitment; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A travel recruitment firm is seeking an experienced Africa travel specialist to create tailor-made itineraries and provide expert customer service. The ideal candidate has a strong background in travel sales, a passion for travel, and networks in the travel sector. This role offers a competitive salary based on experience, along with bonuses and opportunities for familiarization trips.

Benefits

Generous basic salary

Bonus

Regular fam trips

Discounted holidays

Qualifications

• Minimum of two years experience in a travel sales role.
• Ability to create tailor-made itineraries for customers.
• Experience in mentoring and coaching in a sales environment.

Responsibilities

• Respond to incoming calls and emails, providing expert advice.
• Create tailor-made itineraries to match customer requirements.
• Manage quotes using our CRM and confirm bookings.
• Provide after-sales service focused on customer satisfaction.
• Administer bookings ensuring correct information with suppliers.

Skills

Good existing networks in the specialist travel sector

Proven experience in a tailor-made travel sales role

Strong sales ability

Firsthand experience of travelling to Africa, Middle East and/or Indian Ocean

High degree of proficiency in Word and Excel

Passion for travel with genuine desire to provide exceptional customer service

Attention to detail and positive attitude

Job description

We are looking for an experienced Africa travel specialist. This is an exciting opportunity for someone with at least two years proven experience in a travel sales role. The role comes with a generous basic salary, plus bonus, and regular fam trips and discounted holidays. If you are a travel specialist looking for a new exciting role, please do get in touch.

The Job:

• Responding to incoming calls and emails, providing expert advice to our customers
• Creating tailor‑made itineraries to match customer requirements
• Using our CRM to efficiently manage quotes and to confirm bookings.
• Providing an efficient, customer focused after sales service
• Administration of bookings, ensuring information is correct with all suppliers, and for invoicing and documentation
• Ability to play key role developing new destinations in our worldwide portfolio
• Mentoring and coaching junior members of the worldwide sales team
• Attendance at relevant supplier events / product training as appropriate
• Assisting product & marketing teams as required according to business demands

Skills Required:

• Good existing networks in the specialist travel sector
• Proven experience in a tailor‑made travel sales role and in booking trips to Africa
• Strong sales ability
• Good existing networks in the Africa travel sector
• Firsthand experience of travelling to Africa, Middle East and / or Indian Ocean
• High degree of proficiency in Word and Excel, and ability to learn and efficiently use multiple in‑house software apps.
• Passion for travel with genuine desire to provide exceptional customer service.
• Attention to detail and positive attitude.

The Package:

• Salary dependant on experience + bonus

Interested:

• If you are interested in the above vacancy, please click 'APPLY' or email your CV to [e-mail]