Advocacy Service Manager

Mind in Croydon; City Of London; On-site; GBP 38,000; Full time

Job summary

A mental health advocacy organization in London seeks an Advocacy Service Manager to lead a team providing essential services to individuals under the Mental Health Act. The ideal candidate will be experienced in advocacy, passionate about mental health rights, and responsible for mentoring trainees. A full-time position with a competitive salary and a focus on quality service delivery in a supportive environment.

Benefits

Pension contributions

Qualifications

• Experience as an Advocate, especially in mental health settings.
• Passion for promoting rights of individuals with poor mental health.
• Ability to supervise and support others in advocacy roles.

Responsibilities

• Supervise and support a current trainee and a qualified IMHA.
• Provide advocacy services to adults detained under the Mental Health Act.
• Deliver Community Mental Health Advocacy for informal patients.

Skills

Advocacy

Mental health understanding

Supervisory skills

Job description

Overview

Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon. The role is ideal for an experienced Advocate, who is passionate about promoting the rights of people who are experiencing poor mental health, in sometimes challenging conditions, but who is also committed to nurture the next generation of future advocates, as a key part of the role will involve supervising and supporting a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy. In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

Responsibilities

• Supervise and support a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy.
• Provide advocacy services to adults detained under the Mental Health Act and to involve and support them in understanding, expressing and exercising their rights and accessing essential services.
• Work as part of a small team to deliver Community Mental Health Advocacy for informal patients in psychiatric hospital or living in the community, including provision of weekly advocacy service at two hospitals in Croydon.
• Contribute to maintaining the quality and development of the advocacy service in line with organisational standards.

Qualifications

• Ideal for an experienced Advocate who is passionate about promoting the rights of people experiencing poor mental health, in challenging conditions.

Details

• Salary: £37,728.88 per annum plus pension contributions (above 4% by salary sacrifice)
• Reports to: Head of Social Inclusion & Support Services
• Responsible for: 2 Independent Mental Health Advocates (IMHA)
• Term: Permanent, subject to funding, full time (36 hours pw)
• Base: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.