Advanced Support Worker

Community Integrated Care; Newcastle upon Tyne; Hybrid; GBP 19,000 - 22,000; Full time

Benefits offered by this job

£14.78 per hour

Flexible working hours

DBS / PVG paid

Pension scheme

28 days annual leave

No uniform

Career progression opportunities

Wellbeing support

Job summary

Community Integrated Care is recruiting for an Advanced Support Worker to join our team at Shillmoor, supporting adults with learning disabilities and autism with complex needs. You will work across a range of shifts, including waking nights, and focus on enabling people to live independently while building skills and confidence.

We offer extensive training, progression opportunities, DBS paid, and a supportive leadership team in a values-driven environment.

Qualifications

• Level 3 in Social Care required or experience in social care.
• Experience in mental health, autism and sensory communication is preferred.
• Ability to connect with people and support independent living.

Responsibilities

• Support adults with learning disabilities and autism to lead the best life possible.
• Spend meaningful time with the person you support during shifts.
• Participate in training and progression opportunities provided by the employer.

Job description

The opportunity and what makes Community Integrated Care a great place to work

Are you a Waking Nights Support Worker that is looking to progress in your career? Are you a driver with a Full UK Clean Driving Licence

Would you like to gain qualifications, enjoy specialist training, have more responsibility and earn more money?

Community Integrated Care is recruiting for an Advanced Support Worker, with flexible shift patterns.

This is an exciting opportunity for a skilled and experienced support worker to step up. You will support adults with learning disabilities and autism, who have complex needs, to lead the best life possible.

Benefits & USP’s:

• £14.78 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focussed on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

• There are 4 people living in the bungalows at Shillmoor, we are all very different and have different needs, we are 20-60 in age.

Most of us won’t need any physical assistance but we may need staff support when we go out and about. We have different challenges in our lives which include, autism, learning disabilities and Epilepsy. We have a staff team who are all trained in our specific needs and are familiar with us.

• We all enjoy different activities, including walking, swimming, trampolining, LEGO and many other things.
• Other interests we have are watching retro cartoons, listening to music, visiting museums, home baking and some of us like to go on day trips and going on holiday.
• We would not enjoy spending time with people who are bossy, in a hurry or very noisy as it would tend to make a few of us upset.

• There are always at least 7 colleagues on shift.
• We like our staff to work 8am to 22pm and Nights 10pm to 8am. We also have a waking night shift in some of our homes.

We also have a core team that are based in the staff bungalow but can help if needed. The staff work 3 x 10pm to 8pm, 1x 08:00-22:00 and another 9am to 5pm.

About you:

The idealcandidatewill have a Level 3 in Social Careandstrong experience inmental health, autismandsensory communication, and physical health.

If you do not have a qualification, you will need to have experience in social care.

You will know how to connect with people and bepassionate about supportingpeople to liveindependently. You will also be a brilliant mentor and share your skills and experiences with your colleagues.

We will develop your talentswith a range of specialist training,includingthe opportunity to learn Positive Behaviour Support methods, Makaton and thePictureExchangeSystem.

During recruitment you willmeet the peoplewesupport in their home. This will allow you to see their wonderful personalitiesfirst-handand fully understand the level of support thattheyrequire.

People's values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.