Advanced Practitioner (contact, Assessment & Resolution Team)

Shared Services Partnership; Fareham; Hybrid; GBP 39,000 - 44,000; Full time

Job summary

Join a leading organization as an Advanced Practitioner in Fareham, where you will play a vital role in the Contact, Assessment and Resolution Team. This position involves supporting social work and occupational therapy contacts, ensuring innovative solutions to enhance individuals' independence and wellbeing. Enjoy a hybrid working model, professional development opportunities, and a supportive work environment.

Benefits

Comprehensive Employee Assistance Programme

Generous annual leave entitlement

Occupational sick pay

Access to the Local Government Pension Scheme

Qualifications

• Registered with the relevant regulatory body.
• Robust understanding of local government duties in social care.
• Proven experience in mentoring and developing team members.

Responsibilities

• Provide advice and guidance on Social Work and Occupational Therapy referrals.
• Make safeguarding decisions and support the duty function.
• Deputise for the Team Manager.

Skills

Effective communication

Risk assessment

Problem solving

Adaptability

Supervision

Education

Qualified Social Worker

Occupational Therapist

Sensory Worker

Job description

Job Details:

Job Reference: HCC621195
Salary Range: £39,382 - £43,679 pro rata, per annum
Work Location: Fareham Parkway, Fareham (Hybrid Working)
Hours per week: 37 or 19
Contract Type: Permanent
Closing Date: 3 June 2025
Interview Date: 12 and 13 June 2025

Joining our Contact, Assessment and Resolution Team (CART) as an Advanced Practitioner, you’ll be an integral part of our contact centre team. You’ll use a person-centred approach and your knowledge of strengths-based practice to support our team with Social Work and Occupational Therapy contacts, finding innovative ways to meet people’s needs and maximise their independence and wellbeing.

What You’ll Do:

-Provide advice and guidance to the team with Social Work and Occupational Therapy referrals and case management.
-Make safeguarding decisions.
-Support the team with the duty function.
-Deputise for the Team Manager.

What we're looking for:
-A qualified Social Worker, Occupational Therapist or Sensory Worker, registered with the relevant regulatory body.
-Robust understanding of the statutory duties of local government in social care.
-Effective communication skills, especially in challenging situations.
-Ability to assess risks, identify problems, and find creative solutions.
-Adaptability to respond positively to the changing needs of the service and its users.
-Commitment to demonstrating our values and behaviours, showing compassion, empathy and respect.
-Proven experience in supervising, mentoring and developing team members.

Take a look at our Candidate Pack for more information about the Advanced Practitioner role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Why join us?
-Make a difference: Watch this short video to find out more about the important work we do in CART.
-Professional development: Comprehensive initial 8-week office-based induction, followed by continuous learning, mentoring and supportive supervision.
-Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
-Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
-Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Your working hours will be Monday-Friday 08:30-17:00, with a 16:30 finish on Fridays. Following your office-based induction period, you’ll be able to work from home up to 3 days per week.

We’re currently based out of The Parkway in Fareham, but our offices will be moving to Havant Public Service Plaza towards the end of the year.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Other roles you may have experience in may include: Social Worker, Occupational Therapist, Sensory Worker, Rehabilitation Therapist.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For general enquiries, # an informal chat about the role, Rachel Driscoll, Assistant Service Manager on # or Gillian Williams, Service Manager on # County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.


We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.