Adoption Specialist (m/f/x)*

Solventum-; United Kingdom; Remote; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Remote-UK work

Job summary

Solventum is hiring an Adoption Specialist to support customer implementations in the Health Information Systems space. You will act as the SME to the Project Manager, guiding implementations, translating requirements, and conducting training sessions.

Requires NCCQ, ACC current, and at least 4 years NHS coding experience, with strong English and MS Office skills. Remote-UK work with travel up to 40% is supported.

Qualifications

• NHS clinical coder with NCCQ and ACC status up to date are required.
• At least 4 years’ NHS clinical coder experience is essential.
• Experience with electronic medical record and medical coding workflows is required.
• Proficiency in Microsoft Word, Excel, PowerPoint, Teams, SharePoint and fluent English are essential.

Responsibilities

• Act as subject matter expert supporting the Project Manager in client implementations.
• Lead requirements discovery and intake during implementations.
• Drive user engagement via remote and onsite presentations and product demos.

Skills

NHS experience

Customer-facing experience

Clinical coding workflows

Remote communication

Education

National Clinical Coding Qualification (NCCQ)

ACC status up to date

Tools

MS Word

Excel

PowerPoint

Teams

SharePoint

Job description

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. Link: https://news.solventum.com/press-releases/detail/144/solventum-announces-intent-to-separate-its-health-information-systems-businessAt Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/Job Description:3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You’ll Make in this RoleAs an Adoption Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Act as a subject matter expert, supporting the Project Manager throughout customer implementation projectsLead customer requirements discovery and intake during implementationsDrive user engagement through remote and onsite presentations and product demonstrationsConfigure, test and validate solutions, including requirements translation, documentation, end-to-end testing and UAT supportDeliver end-user training and train-the-trainer programmes, including development of tailored training strategies and materialsProvide go-live support through remote sessions and onsite floor-walking with at-the-elbow user assistanceDocument final configurations and implementation outcomes to support handover to post-implementation support teamsAct as the voice of the customer, identifying enhancement opportunities and serving as a liaison between users and Solventum during implementationConduct clinical auditsYour Skills and ExpertiseTo set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:National Clinical Coding Qualification (NCCQ)Accredited Clinical Coder (ACC) status up to dateAt least 4 years’ experience as a clinical coder in the NHSExperience with Electronic Medical Record workflows, documentation workflows, medical coding workflowsProficiency in Microsoft applications such as MS Word, Excel, PowerPoint, Teams, SharePointFluent English skills, both written and spokenAdditional qualifications that could help you succeed even further in this role include:Experience in dealing with customers, preferably with healthcare providers, i.e., doctors, nurses, medical coders as well as their managementExperience with workflows in electronic patient records, medical coding and/or familiarity with a specific hospital information systemExperience in creating customer facing product documentation such as quick reference guides, training videos, demo collateral etc.Experience with functional testing and user acceptance testingExperience with speech recognition or natural language processingExperience as Product OwnerHigh customer orientation with excellent written and verbal communication skillsWork location: Remote-UKTravel: May include up to 40% domestic.By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. See Solventum Announces Intent to Separate its Health Information Systems Business :: Solventum Corporation Newsroom. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions.Must be legally authorized to work in country of employment without sponsorship for employment visa status.#LI-RemoteSupporting Your Well-beingSolventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. See Solventum Announces Intent to Separate its Health Information Systems Business :: Solventum Corporation Newsroom. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.Solventum Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with theterms.