Admissions Officer

Priory Group; Manchester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free on-site parking

Birthday holiday

Enhanced maternity pay

Contributory pension

Job summary

Priory Hospital Altrincham is hiring an Admissions Officer for a bank role with 0 hours per week. The post will support the Site Support Roles department, based at Priory Hospital Altrincham, offering flexible, on-site working and opportunities to contribute to a compassionate patient environment.

You will assist with admissions processes, maintain accurate records, and provide excellent customer service to patients and families, while adhering to data protection standards.

Qualifications

• GCSEs or equivalent educational qualifications.
• Experience in administrative or customer service role.
• Strong organisational skills with attention to detail.
• Good working knowledge of Microsoft Excel and IT systems.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information professionally.
• Ability to prioritise a busy workload and meet deadlines.

Responsibilities

• Support hospital operations to ensure smooth daily activity.
• Greet patients and families; assist with admissions documentation.
• Update patient records in Priory databases with accuracy.
• Handle admissions enquiries and direct queries as needed.

Skills

Organisational skills

Attention to detail

Communication skills

Data privacy / confidentiality

Time management

Education

GCSEs (Grade C/4 or above) or equivalent

Tools

Microsoft Excel

IT systems

Job description

Admissions Officer

Department: Site Support Roles

Employment Type: Bank

Location: Priory Hospital Altrincham

Compensation: £12.71 / hour

Description

Priory Hospital Altrincham
£12.71 hours per week
Bank hours

Priory Hospital Altrincham has an opportunity for a Admissions Officer to join our team. This is a bank role of 0 hours per week.

Priory Hospital Altrincham provides expert treatment for a range of mental health conditions and addictions.

We also provide established, evidence-based outpatient treatment for a wide range of mental health conditions, including depression, anxiety disorders, stress, obsessive compulsive disorder (OCD), phobias, post-traumatic stress disorder (PTSD) and bipolar disorder. We also offer private autism assessments for adults and children at Priory Wellbeing Centre Manchester.

Our dedicated team are committed to ensuring that you benefit from a safe and comfortable environment at all times, and receive the highest standard of care while you’re with us.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Ensures the integrity, probity and reasonableness of local financial controls in respect of the admissions processes, in order to minimise financial risk via the correct implementation of local procedures
• Greets new patients & pupils, as well as their families on or shortly after admission, ensuring that any necessary documentation is completed at this time. As appropriate, collects any self-funding element of the care.
• Updates patient / pupil details within Priory database systems, ensuring accuracy of all data input.
• Handles all external and internal admissions enquiries, directing queries as appropriate.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

• GCSEs (Grade C/4 or above) or equivalent
• Previous experience in an administrative or customer service role.
• Strong organisational skills with excellent attention to detail.
• Good working knowledge of Microsoft Excel and other IT systems.
• Excellent communication and interpersonal skills.
• Ability to manage confidential information accurately and professionally.
• Able to prioritise a busy workload and meet deadlines.

The following experience would be beneficial

• Experience within a healthcare, education or care environment
• Knowledge of admissions, funding or patient administration processes.
• Experience using database or case management systems.
• Working with external agencies, commissioners or funding bodies.
• Handling sensitive information and supporting patients, families or service users.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking
• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.