Admissions Lead - Hybrid, People & Process Champion

King's College London; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

King's College London is seeking a Senior Admissions Officer to lead a team of Admissions Officers, setting objectives and monitoring performance against service standards. You will oversee workload allocation and support staff wellbeing in a fast-paced, collaborative environment.

The role involves advising on complex admissions matters, coaching staff, using data to track progress towards targets, and driving continuous improvement of processes.

Qualifications

• Experience leading an Admissions team or similar
• Strong people management and wellbeing focus
• Ability to interpret data and monitor KPIs

Responsibilities

• Line manage a team of Admissions Officers and provide direction
• Set objectives and monitor performance against service standards
• Oversee workload allocation and staff development
• Advise on complex admissions matters and policy interpretations
• Coach and train staff to build capability and collaboration
• Use data to monitor progress and support admissions targets
• Contribute to process improvements and system enhancements

Skills

Leadership

People management

Stakeholder engagement

Coaching

Data-informed decision making

Job description

King's College London is seeking a Senior Admissions Officer to lead a team of Admissions Officers, setting objectives and monitoring performance against service standards. You will oversee workload allocation and support staff wellbeing in a fast-paced, collaborative environment.

The role involves advising on complex admissions matters, coaching staff, using data to track progress towards targets, and driving continuous improvement of processes.