Admissions, Funding & Guidance Administrator

Bath & North East Somerset Council; Bath; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Paid holiday 30 days

Pension scheme (Local Government)

Continuing Professional Development

Cycle to Work Scheme

Private healthcare

Free parking

Job summary

Bath College is seeking an administrator to support the Student Services team across Somer Valley Campus in Radstock and Bath City Centre. You will handle admissions, bursary applications, information, advice and guidance, and assist with front desk duties in line with the college visitor policy.

The role is based on a 52-week year, Monday to Friday, 9:00 to 3:00 with a 30-minute lunch, and offers generous benefits including pension, CPD and parking.

Qualifications

• Minimum of 4 GCSEs (Grade C/4 or above) including English Language and Maths.

Responsibilities

• Provide administrative, information, advice and guidance support for the Student Services department
• Greet enquirers and respond to face to face, telephone, e-mail and written enquiries; elicit their needs and offer information, advice, guidance in line with exceptional customer service.
• Provide support in reception cover, signing in visitors into the college system and inform staff member of the arrival in line with the college visitor policy
• Assess applicant eligibility to study at the College in accordance with immigration regulations. Record relevant details on the management information system as required by the UK Border Agency.
• Provide information, advice and guidance on the range of courses available, Visa requirements, qualification equivalencies, course fees and funding, offering information on payment options, course locations, timetables etc.
• Carry out fee assessments in accordance to the current funding regulations and deal with complex cases as appropriate.
• Liaise with members of the English Language School to arrange assessments and or interviews as required.
• Where necessary, assist students in completing enrolment, application and bursary forms and information on procedures.

Skills

Customer service

Administrative support

Education

GCSEs including English Language and Maths

Job description

Please note this is not a Bath & North East Somerset Council Vacancy.

52 weeks per year

Monday - Friday 9:00 - 3:00 with a 30 minute lunch

Organisation/School: Bath College

Department: SAC Student Services Team

The role is predominantly based at our Somer Valley Campus in Radstock; however, there will be occasions when you will be required to work at our City Centre Campus in Bath. Under the direction of the Student Services Manager the post holder will assist in the provision of an effective Admissions, Student Bursary and Information Advice and Guidance Service across both campuses within Student Services.

Bath College is an inclusive education and training community, providing learning for people with a wide range of abilities from a far-reaching area, from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College.

The job posting can close as soon as sufficient applications have been received.

Key Responsibilities

• Provide administrative, information, advice and guidance support for the Student Services department


• Greet enquirers and respond to face to face, telephone, e-mail and written enquiries; elicit their needs and offer information, advice, guidance in line with exceptional customer service.


• Provide support in reception cover, signing in visitors into the college system and inform staff member of the arrival in line with the college visitor policy


• Assess applicant eligibility to study at the College in accordance with immigration regulations. Record relevant details on the management information system as required by the UK Border Agency.


• Provide information, advice and guidance on the range of courses available, Visa requirements, qualification equivalencies, course fees and funding, offering information on payment options, course locations, timetables etc.


• Carry out fee assessments in accordance to the current funding regulations and deal with complex cases as appropriate.


• Liaise with members of the English Language School to arrange assessments and or interviews as required.


• Where necessary, assist students in completing enrolment, application and bursary forms and information on procedures.

Skills, Knowledge And Expertise

• Minimum of 4 GCSEs (Grade C/4 or above) or equivalent including English Language and Maths.

Staff Benefits

• Generous paid holiday entitlement of 30 days, exclusive of College closure days and public holidays. Pro rata for part time roles.


• One Selfie Day per year


• Contributory salary pension scheme (Local Government)


• Continuing Professional Development for all staff


• Laptop Salary Sacrifice Scheme


• Cycle to Work Scheme


• Private Healthcare Scheme


• £500 Refer a friend and earn a reward


• Subsidised cafes - at both campuses


• Employee Assistance Programme Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to six meetings after an initial assessment session with a qualified counselor)


• The College offers an eye sight test for anyone who meets the criteria as described within the Health and Safety (Display Screen Equipment) Regulations.


• Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance, all staff are entitled to request flexible working.


• Discounted treatments at the Academy, Bath Campus


• Free parking at the Somer Valley Campus in Radstock

About Bath College

Welcome to Bath College, a vibrant and successful College with two campuses, one in the centre of Bath and one in the rural setting of Radstock. We pride ourselves on providing training for the region’s future workforce by offering courses in both vocational and traditional academic subjects to students from across Bath, Bristol, Somerset, Wiltshire and beyond.

We are committed to safeguarding and promoting the welfare of children. We follow safer recruitment practices and appointments are subject to an enhanced DBS check.