Admissions / Discharge Co-ordinator

Mersey and West Lancashire Teaching Hospitals NHS Trust; Knowsley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mersey and West Lancashire Teaching Hospitals NHS Trust inKnowsley/St Helens & Whiston Hospitals is seeking a TCU/Discharge Co-ordinator to join the Gynaecology ward team. You will support discharge planning, liaise with MDT, patients and carers, and ensure the patient journey ends with a safe, timely discharge.

The role requires excellent communication, a caring approach, Enhanced DBS clearance for children and adults, and NVQ Level 3 or a Diploma in Healthcare.

Qualifications

• NVQ Level 3 plus training and experience in a Healthcare setting.
• Diploma level in a Healthcare setting or have the equivalent knowledge gained through training and experience.
• Enhanced DBS clearance for children and adults.

Responsibilities

• Liaise with wards to keep the discharge list up to date for the following morning.
• Communicate effectively with patients, carers and MDT members to support discharge.
• Promote clear communication with ward staff and other departments regarding the role.

Skills

Communication skills

Teamwork

Patient care

Education

NVQ Level 3 in Health Care

Diploma in Healthcare

Job description

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time. An exciting opportunity has arisen within the Gynaecology ward at St Helens & Whiston Hospitals for a dynamic TCU/Discharge Co Ordinator to join the team of dedicated nursing staff in the Gynaecology Department. Our Gynaecology services provided include;

• Rapid Access - Early Pregnancy Assessment Unit
• Rapid Access Clinics for post-menopausal bleeding / hysteroscopy
• Colposcopy
• Cancer Surgery as part of the Cheshire & Merseyside Cancer Network
• Urology
• Minor Procedures
• Major & Day Case Surgery
• Vulval Clinics, The post holder will be closely assisted and supported by the Key Lead Professionals within the Multi-Disciplinary Team [MDT] and led by the MDT discussions, they will ensure the patient has an excellent hospital experience throughout their journey until discharge.

They will be expected to communicate effectively and professionally with patients, carers, members of the MDT and external agencies. They will receive and provide complex and sensitive information, and due to the patient groups they are dealing with, multi stranded discussions due to patient co-morbidities. There may be barriers to communication in these discussions. They will liaise with wards and ensure the discharge list is up to date and ready for the following morning. They will assist in the promotion of effective communication with all ward staff and other departments in relation to their role.

We are looking for a highly motivated professional to join our Gynaecology Team. The post holder must be enthusiastic with a passion for excellence within the delivery of patient care, and be able to work effectively as a member of the team. You must possess a caring, compassionate and positive manner, and have excellent communication skills. A flexible approach to the working environment is essential for this post. An Enhanced DBS with the checking of Children's and Adults Barred Lists is required for this post., The post holder will have knowledge of the health and well-being of the patients in these settings and an awareness of the service. They will be educated to NVQ Level 3 plus training and experience in a Healthcare setting, Diploma level in a Healthcare setting or have the equivalent of this knowledge gained through training and experience.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme