Admissions Coordinator

Cambridge Education Group; Cambridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Private Medical Insurance

Life Assurance

Perkbox

Car Leasing via Salary Sacrifice

Cycle to Work

Tech Purchasing Scheme

EAP (Mental Health & Wellness)

Master’s degree discounts

Pension

Holiday

Job summary

Cambridge Education Group is seeking an Admissions Coordinator to join the Central Admissions team in Cambridge (UK). The role is full-time and fixed-term until 31 December 2026, focusing on fast, efficient, and welcoming service for all customers while driving recruitment and conversion to CEG courses.

The successful candidate will handle applications from enquiry to arrival, maintain databases, prepare paperwork, and collaborate with Recruitment on campaigns.

Qualifications

• Strong administrative and organisational skills.
• Excellent customer service and communication abilities.
• Experience with CRM systems is desirable.
• Ability to work independently and as part of a team.
• Knowledge of UK education systems and visa regulations desirable.

Responsibilities

• Process student applications from initial enquiry to arrival, ensuring timely turn‑around times.
• Take overall responsibility for a regional area within Admissions and manage enquiries for that area.
• Work with Recruitment on conversion campaigns when required.
• Maintain accuracy and completeness of student databases and paperwork (offers, pre-arrival info, acceptance letters).
• Provide courteous communications with customers internal and external.
• Maintain knowledge of Admissions software and the Cambridge Education Group portfolio of centres, courses, offers and entry requirements.

Skills

Administrative skills

Customer service

Written & oral communication

Professionalism

Teamwork

Education

A Level or above

Tools

Microsoft Office

CRM systems

Job description

We are looking for a new Admissions Coordinator to join our CEG Central Admissions team based in Cambridge (U.K).

The role will be on a full-time, fixed-term contract until 31st December 2026.

The successful candidate will be required to provide a fast, efficient and welcoming service for all customers, internal and external, proactively pursuing student recruitment and conversion on to CEG academic courses, within the Central Admissions team.

With strong administrative skills and with the ability to manage a busy workload, to prioritise work and meet tight deadlines, the Admissions Coordinator will process student applications from initial enquiry to arrival, ensuring turn-around times within agreed standards of time and accuracy.

In particular, the appointed candidate will take overall responsibility for a regional or process area within the department and manage the processing of all applications and enquiries for that area, including working with the Recruitment team on conversion campaigns as required.

For this role we require a high level of professionalism and excellent customer service skills. You will also have demonstrable strong written and oral communications skills. You will be working independently as well as part of a team within the Admissions function.

What else you will be doing as an Admissions Coordinator:

• Act as the support for another area within the Admissions team, providing cover for the primary Admissions Coordinator during absences and support in busy periods.

• Provide assistance in general to other product/regional areas within the team as directed to ensure the team as a whole meets its turn-around promises.
• Maintain the accuracy and completeness of student databases, both for CEG internal purposes and for external compliance purposes.
• Prepare accurate and timely paperwork, including but not limited to offer letters, pre-arrival information and final acceptance letters.
• Provide efficient and courteous communications with all customers, internal and external.
• Maintain positive and constructive relations with colleagues, particularly with the Recruitment team and centres.
• Maintain a good working knowledge of the Admissions software and databases.
• Maintain a good working knowledge of the CEG portfolio of centres, courses, special offers, and entry requirements, in order to provide suitable advice to applicants, and to accurately assess applications.

Key specifications we will be looking for:

• Educated to A Level or above

• Strong administrative skills, with the ability to manage a busy workload, to prioritise work and meet tight deadlines
• A high level of professionalism and excellent customer service skills
• Strong written and oral communication skills
• Excellent attention to detail, cultural awareness and sensitivity
• Competent user of Microsoft office package
• A team player who will provide support as required to other areas within the team
• Experience of CRM systems/customer databases (desirable)
• Experience of working in a global business and/or education environment (desirable)
• Experience in a distance Sales environment (desirable)
• Knowledge of the British/EU education systems and visa regulations (desirable)

Please note that you will be expected to work Saturdays on a rota basis.

Please note that on this occassion, we are not able to provide visa sponsorship for this role. Please ensure that you do have the right to work in the country that the role is based in before applying.

What does Cambridge Education Group do?

Whether students choose to study at one of our centres with OnCampus or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do.

We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required.

Benefits

• Private Medical Insurance

• Life Assurance cover
• Perkbox (includes hundreds of discounts)
• Salary sacrifice car leasing Scheme from Tusker; Cycle to Work scheme; Technology Purchasing Scheme
• Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
• Discounted rates on Master s degrees with CEG Digital Partner Universities (25% off)

Pension Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.

Holiday Enhanced holiday of 25 days plus U.K bank Holidays. (pro-rata for the contractual period)

Application end date: 26/08/2026