Admissions Coordinator

Cambridge Education; Cambridge; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking dedicated Admissions Coordinators to enhance its dynamic Central Admissions team in Cambridge. This full-time role offers an exciting opportunity to engage with students from initial inquiry to arrival, ensuring a seamless admissions process. The ideal candidate will possess strong administrative and customer service skills, demonstrating professionalism and attention to detail. Join a collaborative environment where your contributions will directly impact student recruitment and conversion efforts. With a fixed-term contract until December 2025, this position promises a rewarding experience in a vibrant educational setting.

Benefits

Private Medical Insurance

Life Assurance cover

Perkbox (includes discounts)

Salary sacrifice car leasing Scheme

Cycle to Work scheme

Technology Purchasing Scheme

Employee Assistance Program (EAP)

Discounted rates on Master’s degrees

Qualifications

• Strong administrative skills to manage a busy workload.
• Excellent customer service skills with high professionalism.
• Experience in a global business or education environment is desirable.

Responsibilities

• Provide fast and efficient service for student applications.
• Maintain accuracy of student databases for compliance.
• Prepare timely paperwork including offer letters and acceptance letters.

Skills

Administrative Skills

Customer Service Skills

Written Communication

Oral Communication

Attention to Detail

Cultural Awareness

Team Player

Education

A Level or above

Tools

Microsoft Office

CRM Systems

Job description

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credit_card Salary £25,650 per annum pro-rata for the contractual period

The job requirements are detailed below. Where applicable, the skills, qualifications, and memberships required for this job are also included.

Job details

Salary £25,650 per annum pro-rata for the contractual period

We are looking for new Admissions Coordinators to join our CEG Central Admissions team based in Cambridge (U.K).

The role will be on a full-time, fixed-term contract until 31st December 2025.

The successful candidate will be required to provide a fast, efficient, and welcoming service for all customers, internal and external, proactively pursuing student recruitment and conversion onto CEG academic courses within the Central Admissions team.

With strong administrative skills and the ability to manage a busy workload, prioritize work, and meet tight deadlines, the Admissions Coordinator will process student applications from initial enquiry to arrival, ensuring turnaround times within agreed standards of time and accuracy.

In particular, the appointed candidate will take overall responsibility for a regional or process area within the department and manage the processing of all applications and enquiries for that area, including working with the Recruitment team on conversion campaigns as required.

For this role, we require a high level of professionalism and excellent customer service skills. You will also have demonstrable strong written and oral communication skills. You will be working independently as well as part of a team within the Admissions function.

Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible.

What else you will be doing as an Admissions Coordinator:

• Act as support for another area within the Admissions team, providing cover for the primary Admissions Coordinator during absences and support in busy periods.
• Provide assistance in general to other product/regional areas within the team as directed to ensure the team as a whole meets its turnaround promises.
• Maintain the accuracy and completeness of student databases, both for internal purposes and external compliance.
• Prepare accurate and timely paperwork, including offer letters, pre-arrival information, and final acceptance letters.
• Provide efficient and courteous communication with all customers, internal and external.
• Maintain positive and constructive relations with colleagues, particularly with the Recruitment team and centres.
• Maintain a good working knowledge of the Admissions software and databases.
• Maintain a good working knowledge of the CEG portfolio of centres, courses, special offers, and entry requirements, to provide suitable advice to applicants and accurately assess applications.

Key specifications we will be looking for:

• Educated to A Level or above
• Strong administrative skills, with the ability to manage a busy workload, prioritize work, and meet tight deadlines
• A high level of professionalism and excellent customer service skills
• Strong written and oral communication skills
• Excellent attention to detail, cultural awareness, and sensitivity
• Competent user of Microsoft Office package
• A team player who will support other areas within the team as required
• Experience of CRM systems/customer databases (desirable)
• Experience of working in a global business and/or education environment (desirable)
• Experience in a distance sales environment (desirable)
• Knowledge of British/EU education systems and visa regulations (desirable)

For a full description of the role, please refer to the Job description.

Please note that, on this occasion, we are not able to provide visa sponsorship for this role. Ensure you have the right to work in the country where the role is based before applying.

What does Cambridge Education Group do?

Whether students choose to study at one of our centres with OnCampus or Castel, or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything we do.

We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required.

• Private Medical Insurance
• Life Assurance cover
• Perkbox (includes discounts)
• Salary sacrifice car leasing Scheme from Tusker; Cycle to Work scheme; Technology Purchasing Scheme
• Employee Assistance Program (EAP) – supporting staff mental health & wellness
• Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)

Pension – Royal London salary sacrifice pension scheme, currently 5% employee contribution and 3% employer contribution.

Holiday – 25 days plus UK bank holidays (pro-rata for the contractual period).