Adminstration Officer

Salford Council; Swinton; On-site; GBP 21,000 - 26,000; Full time

Job summary

Salford Council is seeking an Administrative Officer to support the SEN team within Education & Early Help. Core hours are 08:30 to 16:30.

The role is busy, requiring the ability to manage your own workload while working as part of a team to ensure all tasks are completed within agreed timescales. The successful candidate will have a proven administrative background, strong attention to detail, good IT skills, and the ability to work across teams, handle confidential data, and respond

Qualifications

• Good IT skills and ability to work across teams with accuracy within deadlines.
• Ability to handle confidential information and follow data protection principles.
• Strong organisational and time-management capabilities.

Responsibilities

• Support SEN team within Education & Early Help, handling admin tasks.
• Manage workload and ensure tasks are completed within agreed timescales.
• Assist with SEN panel meetings and distribute actions within timescales.
• Respond professionally to telephone and email enquiries with accurate information.

Skills

IT skills

Communication skills

Teamwork

Organisational skills

Data protection knowledge

Tools

Microsoft Office

Job description

An opportunity for Administrative Officer has become available within the above team supporting the work of the SEN team within the Education & Early Help

Administration Service. Core business hours for the teams are 08:30 16:30

This is a busy role and there is an expectation that the post holder is able to manage their own workload and yet work as part of a team, to ensure all the responsibilities of supporting the teams are considered and acted upon within agreed timescales.

The successful candidate will have a good eye for attention to detail, together with a proven administrative background.

Candidates must be able to demonstrate how they meet the following key factors for the post in order to be shortlisted for interview. The key factors are:

• Possess good IT skills and the ability to work across teams, managing a high workload and completing tasks accurately within agreed timescales.
• To be able to take actions with accuracy within the teams SEN panel meetings and distribute within timescales
• Possess a good understanding of the concept of positive team working and able to develop and maintain positive working relationships with the teams and partner organisations.
• Possess excellent organisational skills in order to meet tight deadlines.
• To ensure the authorities IT systems are updated as required and all information is validated, and confidentiality is adhered to.
• To have an understanding of the data protection principles and how to apply these principles within work and when handling personal or sensitive data
• To respond efficiently and courteously to telephone and email enquiries ensuring information conveyed is accurate.

What we need from you if you are invited to interview:

• Passport/ID - You will be required to provide original documentation confirming your right to work in the UK. Successful candidates will also be required to provide proof of address.

• Qualifications/registrations if applicable for the role

Want to know more about Salford?

As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you on our Salford pages!

Privacy Statement and Data Protection

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr

Supporting Documents

• Role Profile