Administrator within our Income Team, London

QA Higher Education I.T. Conference 2018; London; On-site; GBP 26,000; Full time

Job summary

A leading education provider seeks an Administrator for its Income Team in London. In this pivotal role, you will deliver high-quality customer service, manage student queries regarding fees, and support financial administration. Full training is provided, making this an excellent opportunity for recent graduates looking to start their careers in finance-related roles.

Benefits

Full training provided

Career development pathways

Qualifications

• Proven high level communication skills.
• High level customer service experience.
• Understanding of Microsoft office systems.

Responsibilities

• Managing student fee payments and grant queries.
• Assisting with applications and general administration.
• Maintaining accurate sales ledger records.

Skills

Communication Skills

Customer Service

Microsoft Office

Database Management

Self-Motivated

Adaptability

Education

Recent Graduate

Job description

Administrator within our Income Team, London

Join to apply for the Administrator within our Income Team, London role at QA Higher Education I.T. Conference 2018

Administrator within our Income Team, London

Join to apply for the Administrator within our Income Team, London role at QA Higher Education I.T. Conference 2018

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Vacancy details

Talent pool

Finance - Credit Control

Title

Administrator within our Income Team, London

Contract type

QA HE Ltd Permanent

Job advert

Administrator within our Income Team

London, QA Higher Education

Fulltime & Permanent Opportunity working on campus.

About our role: Do you have excellent customer service & admin skills? Are you a recent Graduate or Administrator looking for a new and challenging opportunity within a busy & growing Finance Income team.

Your focus: (FULL TRAINING PROVIDED) As administrator within our income team, you will be dealing with external and internal communications via phone and email.

You’ll have lots of interaction with our students, assisting with high volumes of face-to-face queries and questions, supporting with applications, advising and assisting our customers with the Student Finance England Scheme and general administration.

You’ll also assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments.

In interest in finance would be very desirable, as you will be dealing with student fee payments etc.

Bring Your Experience

Proven high level communication skills.

High Level Customer Service

Understanding of Microsoft office systems and basic level competency

Database management experience desirable

Self-motivated and driven.

Versatile and flexible to adapt to new tasks.

Calm and composed approach to maintain positive approach in high stress environments.

Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.

A Little More About QA Higher Education

Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.

We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.

Equal Opportunities

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

The successful candidate will be required to undertake a basic DBS check

We look forward to hearing from you!

#customerservice

#administrator



#highereducation

#London

#graduate

Vacancy location

Location

London, London, London

Job Description

Attachment

JD - Income Team Business Administrator - London .docx (158 Kb)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Education Administration Programs

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