Administrator (Student Information Services)

Doncaster College; Doncaster; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Professional development and training

Performance development and appraisal

Collaborative working environment

Service improvement projects

Equality, diversity and wellbeing

Job summary

Doncaster College is seeking an Administrator (Student Information Services) to join our dedicated team. You will manage student data, support enrolments, exams, timetabling and curriculum set-up, ensuring records are accurate and compliant throughout the learner lifecycle.

You will deliver a professional, efficient service to students, staff and external stakeholders while contributing to process improvements and audits in a busy educational environment.

Qualifications

• GCSE English and Maths at Grade C/4 or above with a Level 2 qualification or equivalent experience.
• Recent experience in a student data-related, administrative or transferable customer-focused role.
• Strong IT skills, including Microsoft Office applications, databases and computerised systems.
• Excellent organisational skills, attention to detail and the ability to manage competing priorities effectively.
• Strong communication and interpersonal skills with a commitment to delivering excellent customer service.

Responsibilities

• Support student enrolment activities across Further Education, Higher Education and Apprenticeship provision.
• Maintain accurate student records from enrolment through to completion and achievement.
• Administer examination processes including registrations, entries, certification and results recording.
• Support timetabling activities, registers and curriculum set-up within student information systems.
• Ensure student data is processed accurately, securely and in line with regulatory requirements.
• Provide a high-quality customer service to students, staff and external stakeholders.
• Produce and maintain reports to support operational and external reporting requirements.
• Support internal and external audits and quality assurance activities.
• Contribute to process improvements, business transformation initiatives and service enhancements.
• Work collaboratively with colleagues across curriculum and support teams to deliver an effective service.

Skills

Organisational skills

Attention to detail

Communication skills

Customer service

Data handling

IT skills

Education

GCSE English and Maths (C/4 or above) or equivalent

Level 2 qualification in a relevant discipline

Tools

Microsoft Office

Databases

Computerised systems

Job description

Administrator (Student Information Services)

Role Summary

Are you a highly organised administrator with a passion for delivering excellent customer service and maintaining accurate data? We are looking for an Administrator (Student Information Services) to join our dedicated team and play a vital role in supporting learners throughout their educational journey.

Working within Student Information Services, you will provide a professional, efficient and customer-focused service to students, staff and external stakeholders. You will be responsible for a wide range of administrative and student data activities across enrolment, examinations, timetabling and curriculum set-up, ensuring records are accurate, compliant and maintained throughout the student lifecycle.

This is an excellent opportunity for someone who enjoys working with data, problem solving, improving processes and contributing to a high-performing team in a busy educational environment.

Key Responsibilities

• Support student enrolment activities across Further Education, Higher Education and Apprenticeship provision.
• Maintain accurate student records from enrolment through to completion and achievement.
• Administer examination processes including registrations, entries, certification and results recording.
• Support timetabling activities, registers and curriculum set-up within student information systems
• Ensure student data is processed accurately, securely and in line with regulatory requirements
• Provide a high-quality customer service to students, staff and external stakeholders.
• Produce and maintain reports to support operational and external reporting requirements
• Support internal and external audits and quality assurance activities.
• Contribute to process improvements, business transformation initiatives and service enhancements.
• Work collaboratively with colleagues across curriculum and support teams to deliver an effective service.

Essential Criteria

• GCSE English and Maths at Grade C/4 or above, together with a Level 2 qualification in a relevant discipline or equivalent experience.
• Recent experience within a student data-related, administrative or transferable customer-focused role.
• Strong IT skills, including experience of Microsoft Office applications, databases and computerised systems.
• Excellent organisational skills, attention to detail and the ability to manage competing priorities effectively.
• Strong communication and interpersonal skills, with a commitment to delivering excellent customer service.

Benefits For Working For DN Colleges

At DN Colleges, you will be part of a supportive and inclusive organisation that is committed to helping both students and employees achieve their full potential.

Benefits Include

• Access to professional development and training opportunities.
• Participation in performance development and appraisal schemes.
• A collaborative and supportive working environment.
• Opportunities to contribute to service improvement and business transformation projects.
• A strong commitment to equality, diversity, safeguarding, health and safety, and employee wellbeing.
• The opportunity to make a meaningful contribution to the learner experience across the Group.

Closing Date 20th November 2026

About Us

Here at Doncaster College and University Centre we understand that choosing what to do next can be a huge decision. It’s not just about the course you choose to study, it is about the tutors, the experiences and the friends you meet along the way.

We have over 120 courses at full and part-time, from entry level right up to university level. As well as the vast amount of courses on offer, we ensure all our students get the right support and guidance whether it is through our careers service, our additional learning support, counselling, student finance and many other services all tailored to each individual.

Our exciting and modern campus is in a central location, packed with workspaces designed to industry standard. We work directly with employers allowing you real work experience and industry insight that you will not get from sitting behind a desk.

The Benefits

All employees at DN Colleges Group enjoy a generous annual leave allowance, as well as an additional 2 weeks closure over the Christmas period. We encourage all our teams to take regular breaks, no longer than 3 weeks, to enjoy a healthy work life balance.

DN Colleges Group are committed to Health and Wellbeing of all our employees. We have an increasing number of provisions exclusive to our employees, designed to help you stay at your best or to assist and provide support when you need it.

• Health and fitness suite
• Generous annual leave
• 2 weeks off at Christmas
• Electric car scheme
• Vivup – Employee Wellbeing and Benefits platform
• Wellness initiatives, onsite during your working week. This could include health visitors, financial advisers, or physio specialists.
• Onsite fitness classes, at lunchtime or after work in conjunction with our Sports colleagues.
• Cycle to Work and Electric car scheme
• Free Eye Care Vouchers
• Discounted Hair and Beauty services
• On site nursery
• Online access to Remploy which is our 24/7 confidential mental health and counselling resource.
• In house counselling/safeguarding specialists to assist in Wellbeing

Lets Teach Programme

Let’s Teach The LET’s teach programme supports new members of teaching staff in terms of college systems and key teaching and learning areas including new staff lesson visits and postcard peeps. Each new member of staff has an allocated Lead Practitioner who works closely with them throughout the programme.

Let’s Bloom

The LET’s Bloom Programme aims to connect our experienced and qualified teachers to share best practice and support continued risk-taking as we continue to add depth to our teaching craft. Teachers volunteer on this one year programme, working closely with the Learning Enhancement Team, capturing their experimentation in a journal.