ADMINISTRATOR RECEPTIONIST BUSY SURGERY HILLINGDON ££ in Middlesex

Dream Medical; Greater London; On-site; GBP 22,000 - 26,000; Part time

Job summary

A medical services provider in Hillingdon is urgently seeking an Administrator/Receptionist. The successful candidate will support the Practice team, ensure smooth operations, and maintain professional communication with patients. Key skills include familiarity with EMIS Web and prior administrative experience in a medical environment. This role offers up to 30 hours of work per week.

Qualifications

• Prior reception/administrative experience in a medical practice or similar setting is desirable.
• Ability to maintain a courteous, efficient and professional presence.
• Flexible to work up to 30 hours per week.

Responsibilities

• Assist in the smooth running of the Practice including providing secretarial support.
• Process appointment requests for today and future appointments from patients.
• Ensure an effective and efficient reception service is provided.

Skills

Experience with EMIS Web

Reception skills

Communication skills

Organizational skills

Job description

Overview

Administrator/Receptionist urgently required for a busy GP surgery in Hillingdon. Dream Medical are looking for an Administrator / Receptionist for a busy surgery close to Hillingdon to work up to 30 hours per week.

You will be required to offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone, receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Main duties

• Have a thorough knowledge of all Practice procedures, including experience with EMIS Web and Docman.
• Work in accordance with written protocols, filing post in medical records, photocopying as requested, ensure courier takes all documentation and samples at the appropriate time, open and distribute incoming mail, and ensure an effective and efficient reception service is provided to patients, care homes and other visitors; deal with general enquiries, explain procedures and make new and follow-up appointments.
• Process appointment requests for today and future appointments from patients by telephone and in person.

Qualifications/Experience

• Experience with EMIS Web and Docman.
• Prior reception/administrative experience in a medical practice or similar setting is desirable.
• Ability to maintain a courteous, efficient and professional presence for patients and team members.
• Flexible to work up to 30 hours per week.

How to apply

To apply for this role please forward a copy of your CV to [e-mail] or call 0118 321 2820.

Other notes: This listing may include additional related opportunities; contact Dream Medical for current vacancies or assistance.