Administrator/Receptionist

Bupa Occupational Health Limited; Reading; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Enhanced pension & life insurance

Bupa health insurance

Discounted dental cover

Digital GP access

Emotional and family wellbeing support

Financial wellbeing resources

Support for carers

My Bupa Extras

Job summary

Bupa Reading is seeking a Clinic Administrator & Receptionist to handle front desk duties and light admin in a busy health centre.

The role requires GCSE level education, MS Office proficiency, and strong communication. It is a 40-hour week with rotating shifts and occasional Saturdays, on-site in Reading.

Qualifications

• GCSE level or equivalent required.
• Excellent communication (written and verbal) and interpersonal skills.
• Computer literate with MS Office proficiency.
• Ability to work effectively as part of a team.

Responsibilities

• Manage reception and administrative tasks accurately and efficiently.
• Provide outstanding customer service to patients and colleagues.
• Contribute to team goals and department objectives.
• Ensure compliance with quality standards, clinical governance and legal requirements.
• Maintain safety of staff, patients and working environment.

Skills

Customer service

Communication

Teamwork

MS Office

Education

GCSE level or equivalent

Tools

MS Office

Job description

Job Description: Clinic Administrator & Receptionist Reading, RG1 Fixed-Term Contact until 30 April 2027 £29,300 + excellent benefits

Working Pattern 40 hours per week Monday to Friday Rotating shifts between: 07:15 - 15:45 and 09:45 - 18:15 Occasional Saturday working may be required throughout the year

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. You’ll help us make health happen by:

• Completing all reception administrative tasks accurately and efficiently
• Offering an outstanding customer service experience
• Contributing fully to the team and the team goals
• Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements
• Ensuring safety of yourself, colleagues, and customers while in the centre

Key Skills / Qualifications needed for this role:

• Educated to GCSE level or equivalent
• Computer literate – proficient in MS Office packages
• Excellent communication (written and verbal) and interpersonal skills
• Ability to work as part of a team

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• 25 days’ holiday (increasing with service) + option to buy/sell 3 paid volunteering days
• Enhanced pension & life insurance
• Bupa health insurance
• Discounted dental cover
• Digital GP access
• Emotional and family wellbeing support
• Financial wellbeing resources
• Support for carers
• My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time Job Area: Administration Locations: Clinic & Dental - Reading

Be at the heart of helping people live longer, healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.