Administrator - Receptionist

IDEAL PERSONNEL; Luton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Administrator/Receptionist to join a friendly team in Luton. This full-time, permanent role involves welcoming clients, managing meeting rooms, and providing administrative support. The ideal candidate will exhibit excellent communication skills and a professional demeanor, ensuring a positive experience for all visitors. With a focus on teamwork and customer service, this position offers an opportunity to thrive in a dynamic environment. If you are organized, reliable, and enjoy interacting with people, this role is perfect for you.

Qualifications

• Experience in a customer-facing role is beneficial.
• Strong verbal and written communication skills are essential.

Responsibilities

• Welcoming clients and managing meeting room setups.
• Handling incoming calls and directing inquiries appropriately.
• Performing general administrative duties and maintaining a tidy reception.

Skills

Customer Service

Communication Skills

Time Management

IT Skills (MS Word, Outlook, Excel)

Interpersonal Skills

Tools

MS Word

Outlook

Excel

Job description

Full time, Permanent

Luton

Competitive

Ref No: IPRS7233

Our client has a full-time, permanent vacancy for an Administrator/Receptionist to join their friendly team.

Responsibilities:

1. Welcoming clients, visitors and staff attending the office
2. Following visitor sign in procedures when visitors arrive for meetings
3. Monitoring of the suite of meeting rooms to ensure they are kept tidy and in good working order for all meetings
4. Provision of appropriate refreshments within the meeting rooms as and when requested
5. Supporting the setup of meeting rooms and catering for client and/or staff events
6. Assist with meeting room bookings
7. Answering and directing incoming calls across offices
8. Directing of enquiries to the relevant departments
9. Ensure attendance registers are printed and updated accordingly
10. Responsibility for incoming and outgoing post and arranging distribution of post internally.
11. Dealing with incoming deliveries
12. Management of the Franking machine and liaison with Royal Mail
13. Managing the ordering of stationery
14. Support in the ordering of supplies
15. Binding of relevant documents
16. Support with laminating activities
17. Support with file retrievals from off-site storage
18. Scanning, preparing and photocopying documents
19. Ensure reception area is neat and tidy at all times
20. General administrative duties

Requirements:

1. Previous experience in a similar role would be ideal but experience in a customer facing role would be beneficial
2. Enjoy a high level of interaction with clients, staff and visitors displaying a welcoming and professional approach at all times
3. Friendly and professional manner
4. Excellent verbal and written communication skills
5. Excellent telephone manner
6. Confidentiality, discretion and diplomacy with the ability to deal tactfully and diplomatically with a wide range of people
7. Excellent time management skills demonstrating the ability to organise and manage changing priorities on an ongoing basis
8. Ability to demonstrate a courteous, helpful and service-orientated manner both in person and on the phone
9. Ability to work both autonomously and within a team with a positive ‘can-do’ attitude and strong interpersonal skills
10. Efficiency, reliability and flexibility
11. Ability to use initiative when required
12. Proven IT skills, including MS Word, Outlook and Excel
13. A valid driving licence would be advantageous

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.

If you wish to apply for further roles please do so.