Administrator | Northern Care Alliance NHS Foundation Trust

Salford Royal NHS Foundation Trust; Bury St Edmunds; In loco; GBP 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave allowance

Flexible working

Protected hours for wellbeing

Descrizione del lavoro

Northern Care Alliance NHS Foundation Trust is seeking an Administrator to support the Urgent Community Response team across Bury. You will provide clerical support, handle direct patient and referrer calls, and help coordinate home visits with clinical staff.

You will also be responsible for producing documents, maintaining confidential records, and generating routine statistics and FOI-related reports. A flexible, admin-focused role within a large NHS trust offering career development.

Competenze

• Experience in admin support environments.
• Proficient IT skills with MS Office.
• Ability to handle sensitive information and data privacy.

Mansioni

• Provide clerical support to the Urgent Community Response team and other tier colleagues.
• Coordinate and arrange home visits, liaising with other providers.
• Handle direct telephone contact with patients and referrers daily.
• Prepare letters, reports and emails; action documentation as requested by clinical staff.
• Maintain confidential records and monitor manual and computerized records.
• Collate and provide statistical information and requests (e.g., performance reports, FOIs).
• Maintain staff duty rotas and other service cover records.

Conoscenze

Communication skills

Organisational skills

Telephone handling

Data entry

Strumenti

Microsoft Office

Descrizione del lavoro

Administrator | Northern Care Alliance NHS Foundation Trust

You will work within the Urgent Community Response team, working closely with other team members across the Intermediate Tier, supporting the service model for people requiring a timely response when in crisis relating to their health or social care across Bury.

You will provide clerical support to the team where appropriate and may be asked to work across the Tier at other venues within Bury.

You will have direct telephone contact with patients and referrers on a daily basis.

• Support the Urgent Community Response team in ensuring home visits are arranged in a timely and appropriate manner in accordance with the service criteria and targets.
• Liaise with other community service providers to collate relevant patient information adhering to information governance requirements. Collate all appropriate documentation to support the home visits booked with the clinical team.
• Accurately complete and action documentation as requested by the clinical team members.
• To create and modify documents using advanced Microsoft Office packages
• Organise the administration aspects of coordinating meetings and events.
• To attend meetings and take minutes where necessary.
• To provide word processing support as required, including letters, reports and e-mails
• To maintain confidentiality and monitor computerised and manual records
• To collate and provide statistical information/reports as required e.g. performance management, FOI requests etc.
• Maintain a staff/team record to support the maintenance of an up to date duty rota and other service cover as necessary.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.

By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

This advert closes on Tuesday 20 Oct 2026