Administrator / Healthcare Assistant

Alliance Medical Ltd.; Corby; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a forward-thinking company as an Administrator / Healthcare Assistant, where your skills will enhance patient care. This role offers the opportunity to work in a dynamic healthcare environment, ensuring efficient patient interactions and administrative support. You'll be part of a team that values collaboration, excellence, and continuous learning, all while helping to provide top-notch imaging services. If you have a passion for healthcare and possess strong communication and organisational skills, this is the perfect opportunity to make a meaningful impact in the lives of patients.

Qualifications

• Experience in a healthcare environment is preferred.
• Demonstrated ability to manage administrative tasks effectively.

Responsibilities

• Meet and greet patients attending the services.
• Make telephone bookings for patients.

Skills

Microsoft Office

Customer Service Skills

Communication Skills

IT Literacy

Organisational Skills

Ability to Work Under Pressure

Multitasking

Job description

We have an exciting opportunity for a skilled and motivated Administrator / Healthcare Assistant to join our team.

You should ideally have experience in a healthcare environment, as you will be required to meet and greet patients.

Please note that we will be interviewing throughout the duration of this advert. Therefore, if you are interested in this role, early application is advised as we may close the advert prior to the advertised date.

As a successful applicant, you must be able to demonstrate:

• Experience using Microsoft Office
• Skills in organising filing systems and computer files
• Good customer service skills
• Excellent communication skills, both patient-facing and via telephone
• IT literacy
• Excellent organisational skills
• The ability to work well under pressure
• The ability to multitask

A key element of the role is to make telephone bookings for patients attending our services. To be successful, you must have good written and verbal communication skills, along with good IT and administrative skills. A flexible, organised, and enthusiastic attitude is essential.

Alliance Medical is Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent growth for more than 30 years.

We operate a robust pre-employment screening process for all roles, including proof of professional registration and qualifications, DBS checking, and occupational health assessments.

We live by our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in demonstrating these values and engaging their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity, and respect.

Learning:

Knowledge and understanding come from learning. At Alliance Medical, we are committed to ensuring that everyone keeps learning and that we continuously seek improved ways of working.

Efficiency:

Efficiency in healthcare means more patients receive better care. We constantly seek new ways to use healthcare resources more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do. Staff are encouraged to speak up to ensure a safe and secure environment for our patients.