Administrator / Healthcare Assistant

Alliance Medical; Corby; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Administrator/Healthcare Assistant, where your skills in customer service and IT literacy will shine. This role offers a unique opportunity to contribute to patient care in a dynamic healthcare environment. You'll be at the forefront of patient interaction, ensuring smooth operations through your excellent communication and organisational abilities. With a commitment to excellence and continuous learning, this innovative firm is dedicated to improving patient outcomes while fostering a supportive team atmosphere. Don't miss the chance to be part of a team that values collaboration and efficiency in healthcare.

Qualifications

• Experience in a healthcare environment is preferred.
• Strong IT and administrative skills are essential.

Responsibilities

• Meet and greet patients, ensuring a welcoming atmosphere.
• Make telephone bookings for patients attending services.

Skills

Microsoft Office

Customer Service

Communication Skills

IT Literacy

Organisational Skills

Ability to Multitask

Ability to Work Under Pressure

Job description

We have an exciting opportunity for a skilled and motivated Administrator / Healthcare Assistant to join our team.

Ideally, you should have experience in a healthcare environment, as you will be required to meet and greet patients.

Please note that we will be interviewing throughout the duration of this advert. Therefore, if you are interested in this role, early application is advised as we may close the advert prior to the advertised date.

As a successful applicant, you must be able to demonstrate:

• Experience using Microsoft Office
• Skills in organising filing systems and computer files
• Good customer service skills
• Excellent communication skills, both patient-facing and via telephone
• IT literacy
• Excellent organisational skills
• The ability to work well under pressure
• The ability to multitask

A key element of the role is to make telephone bookings for patients attending our services. To be successful, you must have good written and verbal communication skills, along with strong IT and administrative skills. A flexible, organised, and enthusiastic attitude is essential.

Alliance Medical is Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has led to consistent company growth for over 30 years.

We operate a robust pre-employment screening process, including proof of professional registration and qualifications, DBS checks, and occupational health assessments.

We uphold our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a responsibility to be role models in demonstrating these values and in engaging their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients, respecting expertise and combining it to achieve more.

Excellence:

We strive to deliver the very best in everything we do, ensuring the highest quality of care. We treat our patients and each other with compassion, dignity, and respect.

Learning:

Knowledge and understanding come from learning. At Alliance Medical, we are committed to continuous learning and seeking improved ways of working.

Efficiency:

Efficiency in healthcare means more patients receiving better care. We constantly seek new ways to use healthcare resources more effectively so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in all our actions. Staff are encouraged to speak up to ensure a safe and secure environment for our patients.