Administrator / Customer Service Administration Assistant

TN United Kingdom; Isleworth; On-site; GBP 28,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Administrator / Customer Service Administration Assistant to join their dynamic team in Isleworth. This role is perfect for someone with strong clerical and administrative skills who excels in customer service. You will be responsible for handling day-to-day operations, answering customer inquiries, and supporting the sales team. If you have excellent organizational skills and a positive attitude, this opportunity will allow you to thrive in a friendly and fast-paced environment. Join a company that values your contributions and offers a supportive workplace.

Qualifications

• Previous experience in an Administrative & Customer Service role.
• Strong clerical and admin skills with attention to detail.

Responsibilities

• Perform various administrative tasks to support office operations.
• Answer inbound calls and build rapport with customers.
• Maintain accurate client records and conduct data entry.

Skills

Administrative Skills

Customer Service

Communication Skills

Microsoft Office Suite

Organizational Skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Administrator / Customer Service Administration Assistant, Isleworth

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Client:

AWD online

Location:

Isleworth, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

eb704fc99f82

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Customer Service Administration Assistant who has strong clerical and administrative skills, excellent communication and telephone etiquette, with a good track record of customer service.

Working as the Administrator / Customer Service Administration Assistant, you will join a friendly, fast-paced team to help with the day-to-day Customer Service and Reception duties whilst supporting the Sales and Business Development team with a variety of responsibilities.

As the Administrator / Customer Service Administration Assistant, your excellent organisational skills will help you handle incoming and outgoing mail, conduct data entry, and maintain accurate client records.

APPLY TODAY

If this job looks like your ideal position, please send your CV as soon as possible for our Recruitment Team to review.

DUTIES

As an Administrator / Customer Service Administration Assistant, your duties and responsibilities will include:

• Perform various administrative tasks to support the smooth operation of the office
• Answer inbound calls and build rapport with customers
• Handle incoming and outgoing mail, including sorting and distributing
• Conduct data entry and maintain accurate client records
• Assist with organising meetings and events
• Perform general clerical duties such as filing, scanning, etc.
• Perform assigned tasks in a timely and efficient manner
• Support the sales team in all administrative tasks
• Provide excellent customer service as you will become a main point of contact for the customer

CANDIDATE REQUIREMENTS

• Previous experience in an Administrative & Customer Service role
• Strong clerical and admin skills
• Strong inter-personal and verbal and non-verbal communication skills
• Computer literate with knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to type accurately and efficiently
• Strong organisational skills with attention to detail
• Excellent track record of customer service
• Ability to prioritise tasks and manage time effectively
• Able to be fully office-based from the premises in Isleworth (TW7)
• Maintain a positive attitude to work
• Punctual, highly motivated and enthusiastic

BENEFITS

• Paying circa £28,000 - £30,000 per annum, depending on experience