Administrator (Care Services)

The Birtenshaw Group; Bolton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Salary Protection Scheme

Blue Light Card Discounts

Employee Assistance Programme

Free enhanced DBS check

Staff Recognition Schemes

Job summary

The Birtenshaw Group in Bolton is seeking an enthusiastic administrator to join our Care Services Department. You will provide direct administrative and clerical support to the Director, Assistant Directors and home managers within Care Services, coordinating information flow and maintaining records.

This full-time, office-based role (37 hours per week, all year round) requires diligent organisation and a proactive approach to scheduling, reporting and compliance with safeguarding and DBS

Responsibilities

• Manage rota patterns within the homes to ensure gaps are covered.
• Manage computer systems used within care services, including uploading information and exporting reports, and training new managers on systems.
• Support staff training by adding training to the rota, contacting staff to attend, and updating attendance figures.
• Check and monitor compliance information for agency staff and verify agency invoices against the rota system.
• Ensure Reg 44 and Statements of Purpose are sent to managers and Ofsted within required time scales.

Skills

Administration

Clerical work

Office software

Tools

Rota system

Database / reporting systems

Job description

The Birtenshaw Group is a well-established long-standing charitable organisation that has grown significantly in recent years.

An exciting opportunity has now arisen, working within our Care Services Department. We are looking to recruit a dedicated and enthusiastic administrator, to provide direct administrative and clerical support to the Director, Assistant Directors and home managers within Care Services.

Hours of work: Full time - 37 hours per week, all year around.

This role is office based, there is not an opportunity for hybrid working

The main duties of this role include:

• - Manage rota patterns within the homes ensuring gaps are covered.
• - Manage various computer systems used within care services, including uploading information and documents, exporting information to create reports and showing new managers how to use the systems.
• - Support staff training by ensuring all training is added onto the rota system, contact staff members in advance to see if they can attend training and update training spreadsheet with attendance figures.
• - Agency Staff - Request, check and continually monitor compliance information regarding agency staff. Check invoices received from agencies against the rota system for accuracy.
• - Ensure all Reg 44 and Statements of purpose are sent to managers and then sent to Ofsted within the required time scales.

Why work for Birtenshaw?

Our team are highly committed and dedicated to transforming the lives of disabled people. You will be working alongside colleagues that are caring, resilient and energetic, who enjoy their roles. There are clear career opportunities for advancement within our growing organisation, which puts service users at the heart of all we do.

You can expect;

• Salary Protection Scheme – in the event of long-term absence due to injury or illness
• Discount schemes for national stores and services, including Blue Light Card; and Discount for Carers.
• Employee Assistance Programme – access to a 24 hour advice line offering support on a range of life, work, money and family issues and also 24 hour medical support including online GP appointments, physiotherapy and mental health support and counselling
• Staff Recognition Schemes – Employee of the Month, Refer a Friend, Long Service Awards and nominations for National Awards
• Staff Council – a forum in which staff from all sectors of the organisation can suggest and initiate change.
• Free enhanced DBS check

Interviews: 27/10/26

We are committed to safeguarding and promoting the welfare of all young people. Appointable candidates will be required to apply for an enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here.

This post is also subject to satisfactory references, pre-employment medical, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

All employees are required to committed to implementing Birtenshaw Group policies and procedures to ensure the health, safety and general welfare of children and adults.

The Birtenshaw Group is committed to safeguarding and promoting the welfare of all service users and expects all employees to share and uphold this commitment.

This post is exempt from the Rehabilitation of Offenders Act 1974, this means that any potential employee is still required to disclose what would normally be considered a “spent” conviction.

An enhanced Disclosure and Barring Service (DBS) check is required. Information provided by you or the DBS will be dealt with in confidence and in accordance with the DBS Code of Practice which can be viewed via DBS website.

All offers of employment are made subject to safeguarding / pre-employment checks including satisfactory references, pre-employment medical, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

Please note that we are unable to provide sponsorship at this time.