Administrator at Homefield House

Shaw-Healthcare-1; Basingstoke; On-site; GBP 16,000 - 17,000; Full time

Benefits offered by this job

Employee owned

Annual leave 28 days

Free uniform

Meal discounts

Colleague discounts

Wellbeing support

Job summary

Shaw healthcare is recruiting an Administrator to join the team at Homefield House in Basingstoke. This is a permanent vacancy paying £13.85–£14.20 per hour, with 22.5 hours per week and shifts Monday to Friday from 09:00 to 17:00.

You will be the first point of contact for residents and visitors, manage reception tasks, timesheets and PA duties to the Home Manager, and coordinate communications with head office.

Qualifications

• Friendly, compassionate and caring attitude.
• Excellent communication and customer service.
• Proficient in basic administration and office software.
• Ability to manage time sheets and PA duties to Home Manager.

Responsibilities

• Serve as first point of contact for visitors and allied health professionals.
• Perform reception duties and handle phone calls and deliveries.
• Process time sheets.
• Secretarial filing.
• PA duties to the Home Manager.
• Coordinate with head office on fees, purchasing, stock control, payroll, HR and recruitment.
• Manage petty cash and residents' funds.
• Ensure health and safety compliance.
• Undertake other duties as required.

Skills

Excellent communication

Customer service

Microsoft Office

Job description

Homefield House, Basingstoke Permanent Vacancy Reference: N4SATWRG Closes Oct 06, 2026 at 08:45 AM

£13.85 per hour

Description

Administrator - £13.85 - £14.20 per hourdepending on experience

Shaw healthcare are delighted to announce that we a Real Living Wage Employer as well as the UK’s largest employee owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do……

Are you a Friendly, Compassionate and Caring person who is looking for a career where you feel valued and where you are rewarded for the work that you do? If so, this could be the perfect opportunity for you. Do you enjoy seeing people get the most out of every day and achieve what they want in life? This is what a Career in Shaw healthcare is all about. We look to provide as much flexible working as possible to secure your work/life balance.

Shaw healthcare is looking for a Administrator to join the team at Homefield House in Basingstoke. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. Homefield House has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.

The Homes administrator is a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversityin line with our care principles of 'wellness, happiness, and kindness'.

Duties

• First point of contact for all visitors to the service including allied health professionals
• Reception duties, including answering the phone and dealing with deliveries
• Processing time sheets
• Secretarial filling,
• PA duties to the Home Manager;
• Communicating with head office departments in relation to Fees, purchasing and stock control, financial, payroll, HR, Recruitment and other relevant matters affecting the Home;
• Cash finances (petty cash, amenity fund, residents cash);
• Coordinate collation, validation of time-sheets with the Home Manager;
• Essential to be Health and Safety aware, to ensure the safety of our services users and colleagues.
• You may be required to undertake any other duties as requested by your Manager.

We will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw. You will also enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

Care Qualifications

• 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
• Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
• Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
• Company Sick Pay
• Enhanced payrates for bank holidays
• Free Uniform
• Discounted Homemade Meals while on Shift
• Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.
• Holiday discounts
• Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards
• Online benefits and cashback rewards
• Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

Working Hours

22.5 hours per week

Shift Pattern

3x days per week between Monday - Friday (09:00-17:00)