Administrator (13360)

Mappin & Webb.; Chester; On-site; GBP 20,000 - 28,000; Part time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Mappin & Webb. in Chester is seeking an enthusiastic Part-Time Administrator to enhance showroom operations and assist the sales team. The role requires supporting the Showroom Manager with daily tasks and maintaining showroom compliance while also engaging with customers on the sales floor.

The ideal candidate possesses exceptional communication skills and retail experience, ensuring an exceptional client experience. This role offers a supportive work environment with various employee benefits.

Qualifications

• Exceptional communication and interpersonal skills.
• Experience in hospitality or luxury retail.
• Ability to build rapport and long-lasting relationships with clients.
• Strong understanding of delivering an exceptional client experience.
• Experience working within a high-performing team.
• Excellent organisational skills.

Responsibilities

• Assist the Showroom Manager with daily administrative tasks.
• Ensure showroom compliance with procedures and security obligations.
• Support the sales floor with product knowledge and customer assistance.
• Maintain accurate records and documents for the showroom.
• Collaborate with a high-performing team to achieve showroom goals.

Skills

Exceptional communication and interpersonal skills

Experience in hospitality or luxury retail

Ability to build rapport and long-lasting relationships with clients

Strong understanding of delivering an exceptional client experience

Excellent organisational skills

Job description

Administrator – Part Time (20hrs per week)

We are looking for an enthusiastic Administrator to support the Showroom Manager and sales team. The role involves ensuring smooth administrative operations, maintaining security and compliance, and providing excellent client service. You will also help on the sales floor when required, sharing product knowledge and supporting sales.

Responsibilities

• Assist the Showroom Manager with daily administrative tasks and process management.
• Ensure showroom adherence to company procedures and security obligations.
• Support the sales floor by providing product knowledge and customer assistance.
• Maintain accurate records and documents for the showroom.
• Collaborate with a high‑performing team to achieve showroom goals.

Qualifications

• Exceptional communication and interpersonal skills.
• Experience in hospitality or luxury retail.
• Ability to build rapport and long‑lasting relationships with clients.
• Strong understanding of delivering an exceptional client experience.
• Experience working within a high‑performing team.
• Excellent organisational skills.

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.