Administrator

The Watches of Switzerland Group; Oxford; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Goldsmiths is looking for a Part-time Showroom Administrator (20 hours per week) to support the Showroom Manager and ensure smooth daily operations in our luxury showroom.

You will handle administrative duties, assist on the sales floor when needed, and build strong relationships with clients while continually expanding product knowledge and jewellery expertise.

Qualifications

• Exceptional communication and interpersonal skills.
• Experience within hospitality or luxury retail.
• Ability to build rapport and long-lasting client relationships.
• Understanding of exceptional client experience.
• Experience working in a high performing team.
• Excellent organisational skills.

Responsibilities

• Assist the Showroom Manager and ensure showroom operations run efficiently.
• Process and security obligations are followed in all administrative tasks.
• Provide on-floor support and help with sales when required.
• continually update product knowledge and jewellery expertise.

Skills

Communication skills

Hospitality experience

Relationship building

Client experience

Team player

Organisational skills

Job description

Job Description

Administrator - Part Time (20hrs per week)

Do you have previous experience in an administrative role?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Showroom Administrators are passionate about what they do! A team player with a keen eye for detail you will ensure all areas of administration within the showroom are kept in line with company procedures. Assisting the Showroom Manager, you will play a key role in making sure the showroom runs efficiently through effective processing and adherence to our administrative and security obligations. Also helping out on the sales floor when required you will develop and continually update your product knowledge and jewellery expertise and share your passion about our fantastic products.

About You

• Exceptional communication and interpersonal skills.
• Experience within hospitality or luxury retail.
• Ability to build rapport and long-lasting relationships with clients.
• A great understanding of what an exceptional client experience looks like.
• Experience of working within a high performing team.
• Excellent organisational skills.

About Us

With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.

Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.