Administrator

Dorset HealthCare University NHS Foundation Trust; Weymouth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking an enthusiastic administrator to join Sexual Health Dorset in the Weymouth hub. The role covers a busy admin function for clinical teams, including typing, referrals, and appointment management, with reception duties and a high-volume phone line.

The successful candidate will need good computer and organisational skills, strong multitasking ability, and a commitment to confidentiality.

Qualifications

• Previous admin experience in healthcare is preferred.
• Experience working in a multi-disciplinary team is advantageous.
• Strong computer and organisational skills are required.
• Confidentiality and discretion are essential in this role.

Responsibilities

• Communicate with and support patients for appointments and queries.
• Provide administrative support for clinical teams, including typing and processing letters.
• Manage referrals and organise appointments face-to-face and via a busy phone line.
• Cover reception duties and manage a high-volume telephone line.

Skills

Administrative experience

Multitasking

Attention to detail

Communication with patients

Tools

Typing

Office software

Job description

An exciting opportunity has arisen for an enthusiastic, proactive administrator to join our team at Sexual Health Dorset in the Weymouth hub.

The position is 36 hours per week Monday to Friday.

The successful candidate will ideally have some previous experience of working within a similar role. Experience of working within a multi-disciplinary team would be an advantage.

This role is key to the smooth running of the Sexual Health Dorset, you will be communicating with and supporting patients for appointments and other queries and dealing with all the admin for the clinical teams, including typing and processing clinical letters, managing referrals, organising appointments face to face and via a busy phone line and covering reception.

The role is a varied and busy one. You will need to have strong multitasking skills, patience, resilience, along with good computer and organisational skills. The need for confidentiality is essential in this role as is the attention to detail.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Telephone reception to service to patients, GPs and other agencies managing bookings, triaging patients and managing queries.

Typing clinical documentation, inputting patient data within out patient booking system, producing adhoc letters, managing a shared inbox and managing Psychosexual referrals and appointments.

Processing and sending information t patients, GP's and other agencies

Face to Face reception booking in patients and managing appointments.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

For further details / informal visits contact: Name: Rachael Smith Job title: Clinical Systems and Admin Manager Email address: [e-mail] Telephone number: 01202 651370