Administrator

Manchester Arndale; Tees Valley; On-site; GBP 10,000 - 14,000; Part time

Job summary

OCS UK & Ireland is seeking an Administrator to support office operations and ensure the smooth running of the office. Reporting to the Office Manager, you will organise meetings, handle correspondence and maintain office supplies.

The ideal candidate will have excellent communication and interpersonal skills, empathy and patience with customers, and strong problem‑solving abilities. Experience in customer service is preferred, with a proactive, organised approach and reliable, punctual work

Qualifications

• Right to work in the UK.
• Excellent communication and interpersonal skills.
• Empathy and patience in dealing with customers.
• Strong problem-solving abilities.
• Ability to work well under pressure.
• Previous experience in customer service preferred.
• Proactive and organised with keen attention to detail.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Manage office operations and administrative tasks.
• Organise meetings, appointments and travel arrangements.
• Handle correspondence and documentation.
• Maintain office supplies and equipment.
• Assist with data entry and record keeping.
• Support other departments with administrative tasks as needed.
• Ensure accurate and timely communication within the office.
• Maintain a well-organised and tidy office environment.

Skills

Communication skills

Interpersonal skills

Empathy

Problem solving

Customer service

Attention to detail

Reliability

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working Pattern

Monday - Friday 08:30 - 12:00

As an Administrator, you will be responsible for managing office operations and administrative tasks to ensure the smooth running of the office. Reporting to the Office Manager, you will organise meetings, handle correspondence, and maintain office supplies, contributing to an efficient and productive work environment.

As part of your role, your key responsibilities will include, but are not limited to:

• Manage office operations and administrative tasks
• Organise meetings, appointments, and travel arrangements
• Handle correspondence and documentation
• Maintain office supplies and equipment
• Assist with data entry and record keeping
• Support other departments with administrative tasks as needed
• Ensure accurate and timely communication within the office
• Maintain a well-organised and tidy office environment

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Excellent communication and interpersonal skills
• Empathy and patience in dealing with customers
• Strong problem-solving abilities
• Ability to work well under pressure
• Previous experience in customer service preferred
• Proactive and organised, with a keen attention to detail
• Reliable and punctual, with a strong work ethic

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.