Administrator

LLOYD'S REGISTER INTERNATIONAL; Stoke-on-Trent; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Annual leave 33 days

Sick pay

Contributory pension

Health & wellbeing support

Life insurance

Parental leave

Training & development

Flexible working

Discounts

Job summary

Sanctuary Care is seeking an Administrator at Broadmeadow Court Residential Care Home, Chesterton, Stoke-On-Trent. The role offers £15.03 per hour for 30 hours per week, with a strong focus on accurate administrative processes, payroll support, and data reporting to ensure smooth home operations.

The successful candidate will join an award-winning team that prioritises resident care and staff development within a not-for-profit, Investors in People Gold accredited environment.

Qualifications

• Strong administrative skills with confidence handling varied tasks.
• Warm, approachable, and committed to exceptional resident service.
• Clear and supportive communicator with a flexible approach.
• Experience in a residential care or similar setting is desirable.

Responsibilities

• Work closely with colleagues to enrich residents’ daily lives.
• Manage the home’s administrative systems with accuracy and care.
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash.
• Support data collation, monitoring and reporting to keep the home running smoothly.
• Use a methodical and organised approach to help the team deliver the best possible care.

Skills

Administrative skills

Customer service

Clear communication

Flexible approach

Tools

Payroll software

Job description

Title: Administrator

Stoke on Trent, Staffordshire, GB, ST5 7JG

Administrator

Broadmeadow Court Residential Care Home, Chesterton, Stoke-On-Trent - Broadmeadow Court, ST5 7JG

£15.03 per hour

30 hours per week

Inclusion is at the heart of Sanctuary Care

We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome an Administrator to our friendly team at Broadmeadow Court Residential Care Home in Chesterton, Stoke-On-Trent - Broadmeadow Court, ST5 7JG. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.

We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.

When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Your role

• Work closely with colleagues to enrich residents’ daily lives
• Manage the home’s administrative systems with accuracy and care
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash
• Support data collation, monitoring and reporting to keep the home running smoothly
• Use a methodical and organised approach to help the team deliver the best possible care

Your skills

• Strong administrative skills with confidence managing varied tasks
• Warm, approachable and committed to exceptional customer service
• Experience in a residential care or similar setting is desirable
• Clear and supportive communicator with a flexible approach
• Kind, respectful and passionate about supporting older people

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we’ve created a package to help you thrive:

• CQC/CI inspection bonus
• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Enhanced parental leave arrangementsandannual leave purchase scheme
• Company-funded trainingand ongoing career development opportunities
• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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