Administrator

Fortem; Metropolitan Borough of Solihull; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

Maternity leave 26 weeks full pay

Paternity leave 8 weeks full pay

Private pension

GP access

Job summary

Fortem is recruiting an Administrator on a 12-month fixed-term contract to support Orbit Housing.

The role sits in the social housing planned works team and involves coordinating admin tasks, using MS Office and SharePoint, and maintaining records across multiple workstreams and sites.

Qualifications

• Experience in administrative roles in a busy office environment is advantageous.
• Able to work as part of a team and take accountability for own work.
• Proficient in MS Office including Word and Excel; familiarity with SharePoint.

Responsibilities

• Update information and records, coordinate teams, resolve issues with stakeholders and customers.
• Own administration and coordination for the team; meet deadlines and ensure projects are compliant.
• Use MS Office, SharePoint and in-house Total Mobile database system (training provided).

Skills

MS Office

Excel

SharePoint

Database systems

Teamwork

Tools

Total Mobile

Job description

Due to successful growth, We have a new 1 year Fixed Term contract opportunity to join our team as Administrator supporting our long standing contract with Orbit Housing.The Administrator FTC will be working within our social housing planned works team which is made up of a team of 3-4 Administrators who each look after a specific workstream. Within that workstream, you will be part of a team of 5 which includes Admin, Site Managers and Customer Liaison officers all working together to ensure results.This Administrator role will suit candidates who are proficient with MS Office including basic Excel and Sharepoint and used to working on bespoke database systemsHere at Fortem we use Total Mobile which is bespoke to us and therefore training will be provided.This is to cover Maternity leave for 12 months durationFull time office based Hours are Mon-Fri 8.00am-4.30pm / or 8.30am- 5pm will be considered

The customer

Fortem’s contract with Orbit Housing covers over 17,000 properties across Stratford-upon-Avon, Leamington Spa, Coventry, Nuneaton, Northampton, Milton Keynes and Bedford. We have multiple workstreams, including Repairs & Maintenance, Voids, Capital Works and Re-Roofing.We are currently rated as 4.5 on Glassdoor and 93% of staff would recommend to a friend!

Duties and Responsibilities

You will update all information and records, coordinate teams as necessary, ensuring any issues or concerns are resolved quickly and effectively and using good stakeholder/customer skillsYou will take ownership of all administration and coordination for the team successfully Working effectively to deadlines and ensuring projects are fully compliant.Using MS office, Sharepoint and inhouse database (Total Mobile)

What you will need

Experience of working in an Administrative role within a busy office environment is advantageousBe able to work effectively as part of a team but able to take accountability for own workProficient skills in MS office including Word and BasicExcel plus SharePoint Ability to use Inhouse Bespoke Database systems (Training on this will be provided)Able to work in the Office based in Stratford Upon Avon 5 days a week

Fixed term benefits applyCompetitive Annual Salary25 days annual leave + bank holidays & your birthday off* (34 days total)26 weeks full pay maternity leave8 weeks full pay paternity leave24/7 access to GP appointment for you and your immediate family from Day 1Private pension employer contribution 3-6% of your base salary into your pension pot

Who we are and why we are a great place to work!

Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams – Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters.We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand – whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent.Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way. We are Investors in People – Gold standard, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.