Administrator

Abel Alarm Company Ltd; Kingston St. Mary; On-site; GBP 24,000; Full time

Job summary

A leading security systems provider is seeking an experienced Administrator to support branch administration and customer service. This full-time role requires strong IT skills, self-confidence, and attention to detail. You will interact with customers, book jobs, and ensure high service levels while adhering to health and safety protocols. Benefits include a company pension, free onsite parking, and a supportive team environment. If you meet the criteria, we encourage you to apply!

Benefits

Company Pension

Employee Assistance Programme

Retailer/Restaurant/Gym discounts

Free onsite parking

Qualifications

• Must be enthusiastic with a willingness to learn new skills.
• Full training will be provided.
• Self-confident and organised.

Responsibilities

• Provide support for branch administration and customer care.
• Receive calls and book jobs onto the in-house system.
• Maintain relationships with customers.

Skills

Self-confidence

Organised

IT literate

Attention to detail

Telephone communication skills

Flexibility

Job description

Administrator -Office based TA2 6BJ

Benefits

• Company Pension
leave rewards
• Employee Assistance Programme
• Retailer / Restaurant / gym discounts
• Free onsite parking

Permanent

full time - Monday to Friday

The Company

Due to celebrate 60 years in business, this pioneering and multi-award winning company is the UKs largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our 13 local offices.

The Role

We are currently looking for an experienced Administrator. Working from our branch based in Taunton, you must be enthusiastic with a willingness to learn new skills. Full training will be provided.

The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customers expectations.

Main duties

• Service Desk
• receiving calls from customers and booking jobs onto our in-house system
• Providing efficient Engineering service control to meet customer service levels
• Dealing with Sales Enquiries
• Ensure relationships with customers are maintained successfully
• Interact, liaise and co-operate with all Company employees
• Support other branch team colleagues to achieve branch targets
• Answers telephone in a manner that is courteous, and professional at all times
• Carry out duties for other branch administrators during absence
• Adhere to the Companies Health and Safety policies and procedures
• Have a full understanding of the companys management system (AMS)
• In addition, you may also be required to perform any other tasks within your skills and capabilities as required by Senior Management.

The successful Administrator will be :

• Self-confident
• Organised and
• IT literate
• Excellent attention to detail
• Confident on the telephone
• Flexible

Equality, Diversity and Inclusion

Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.

Contact

If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply!

Job Types: Full-time, Permanent

Pay: Up to £23,809.50 per year

Benefits: Company pension

Free parking

Health & wellbeing programme

On-site parking

Schedule: Monday to Friday

Work Location: In person

TPBN1_UKTJ