Administrator

ATG Entertainment Limited; City of Westminster; On-site; GBP 26,000 - 34,000; Full time

Job summary

ATG Entertainment Limited is seeking a Theatre Administrator to provide high-level administrative support across the venue, assisting the General Manager, Deputy General Manager and management team. The role involves payroll processing, HR administration, GDPR filing, invoicing, and cross-departmental liaison to ensure smooth operations and compliant practices.

The successful candidate will have strong IT skills (Windows 10, Office 365), excellent communication, and a proactive approach to

Qualifications

• Some previous administrative experience is essential.
• Experience processing payroll or other types of data is an advantage.
• Proficient IT skills; comfortable learning new software and systems (Windows 10, Office 365).
• Numeric skills ( GCSE Maths ).
• Excellent verbal and written communication skills.
• Proactive, adaptive, with ability to manage a varied workload and meet deadlines.
• Creates a positive, collaborative working environment.
• Attention to detail is thorough.

Responsibilities

• Complete and maintain all personnel and HR administration with HR liaison.
• Ensure payroll details are recorded accurately for wages and salaries.
• Process weekly and monthly payroll accurately and by deadlines.
• Check invoices against purchase orders and ensure timely payments.
• Oversee maintenance of all office equipment and stationery stocks.
• File and archive records in line with GDPR and other legislation.
• Provide administrative support to the General Manager and Deputy General Manager and other departments, including minutes.
• Respond to customer queries, complaints and compliments promptly and professionally.
• Ensure venue compliance with Health and Safety policies.
• Support HODs in recruitment and inductions for new staff.
• Assist Venue Management team to maintain positive relations with productions.
• Assist with monitoring and reporting information for management contracts.
• Share best practice and answer queries from central teams.
• Raise invoices for deposits and function hires.
• Operate with discretion and integrity including bribery/corruption policy compliance.

Skills

Administrative experience

Payroll processing

IT skills

GCSE Maths

Verbal communication

Written communication

Time management

Attention to detail

Proactive

Collaboration

Tools

Windows 10

Office 365

Microsoft Teams

Job description

Theatre Administrator

You’ll report to the Deputy General Manager.You’ll also work closely with General Manager and the wider Venue Management Team.

In this role, you'll provide high-level administrativesupport across the venue, enabling the smooth and successful running of the venue and excellent relationships with all stakeholders.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

• Complete and maintain all personnel and HR administration and liaise, as directed, with ATG Entertainment’s Human Resources department to ensure that personnel procedures and systems are being complied with correctly.

• Ensure that staff payroll details are recorded accurately and in place for payment of wages and salaries and that appropriate records are maintained in line with business and legal requirements.

• Process weekly and monthly payroll accurately and according to deadlines.

• Check invoices against purchase orders and ensure accounts are paid in a timely manner and accurate figures produced to deadline for period ends.

• Oversee the maintenance of all office equipment, including printers and photocopiers and ensure stationary stocks are maintained at an appropriate level.

• Take responsibility for filing and archiving of records within the venue in line with GDPR and other legislation.

• Provide administrative support for the General Manager, Deputy General Manager, and other departments when required, using computer systems, running meetings, and taking minutes.

• Assist colleagues to ensure customer queries, complaints and compliments are responded to in a timely and professional manner.

• Work with all departments to ensure that the venue is compliant with ATGE's Health and Safety policies.

• Work with HODs in the recruitment of new staff and the inductions for new employees.

• Work with the Venue Management team as required to helpmaintain a positive relationship with the current production.

• Assist the General Manager and Deputy General Manager with the provision of monitoring and reporting information for our management contracts.

• Inform and assist colleagues in best practice across the venue, answering questions and queries from our central teams or colleagues in venue.

• Work with all departments, to ensure the smooth and successful running of the venue.

• Raise invoices for deposits and settlements for functions and hires.

• Always operate with discretion and integrity including compliance with the company’s bribery and corruption policy.

Your skills, qualities, and experience.

Essential

• Some previous administrative experience is essential; experience processing payroll or other types of data would be an advantage.

• Excellent IT skills, with the ability to learn to use new software and systems (current systems include Windows 10 and Office 365).

• Numeric Skills (equivalent to GCSE Maths).

• Excellent verbal and written communication skills.

• Ability to be proactive and adaptive, to prioritise a varied workload and manage own time effectively while working to deadlines.

• An ability to create a positive, engaging, and collaborative working environment.

• Thorough attention to detail.
  

Desirable

• Creative problem solver.

• Experience of working in a fast-paced environment, managing multiple projects at once.

• Experience of working with other partners and suppliers to tight deadlines.

• Advanced use of Microsoft Teams

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

• THRIVE doing what we love (with passion and dynamism)

• CONNECT through every act (with collaboration and kindness)

• DARE to do different (with curiosity and courage)

• PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

• Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.

• Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.

• Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.