Administrator

South West Water; Exeter; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Generous holiday allowance + bank-hols

Discretionary bonus

Competitive contributory pension

Share-save scheme

Health benefits & wellbeing support

Group discounts

Cycle to Work scheme

Financial support services

Development and training opportunities

Job summary

South West Water is seeking an organised Administrator to join the Wastewater Services team. The role provides essential administrative support, manages procurement activities, and helps keep day-to-day operations running smoothly.

You'll work with internal and external stakeholders in a fast-paced environment, ensuring records, reports, and systems are accurate and up-to-date. This is a fixed-term opportunity until June 2027 with a range of benefits available.

Qualifications

• Experience working in a busy administrative environment.
• Ability to manage competing priorities and meet deadlines.
• Strong organisational skills and attention to detail.
• Delivering excellent customer service with stakeholders.

Responsibilities

• Raise and manage purchase orders for suppliers and contractors.
• Process Goods Received Notes (GRNs) and resolve invoice queries.
• Coordinate stock administration and procurement activities.
• Maintain accurate administrative records and reports for operations.
• Support the management of operational systems and databases.

Skills

Administrative experience

Organisation

Time management

Customer service

Microsoft Office

Education

GCSEs or equivalent

Tools

MS Office

ERP system

Job description

Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today. Are you an organised and proactive administrator who enjoys working in a fast-paced environment? We're looking for an Administrator to join our Wastewater Services team, providing vital support that helps keep essential services running efficiently for our customers and communities.
This is an excellent opportunity for someone with strong administrative skills, attention to detail, and a passion for delivering excellent customer service.

About The Role

As an Administrator within Wastewater Services, you'll provide comprehensive administrative support to operational teams, ensuring the smooth delivery of day-to-day activities. You'll play a key role in procurement processes, managing work orders, maintaining records, supporting reporting requirements, and helping the team meet operational and service level targets.
No direct management responsibility is required, but you'll work closely with a variety of internal and external stakeholders across the business.
This is a fixed-term opportunity until June 2027, offering the chance to gain valuable experience within our Wastewater Services team. As part of a wider organisation with a range of career pathways, there may be opportunities to explore other roles across the business in the future.

What You'll Be Doing

• Raise and manage purchase orders for suppliers and contractors
• Process Goods Received Notes (GRNs) and resolve invoice queries
• Manage chemical ordering and stock administration activities
• Coordinate skip exchanges and ordering of site supplies
• Administer annual work orders for PPE and tools
• Maintain standby rotas and workforce records
• Support the management and upkeep of operational systems and databases
• Review and amend labour hour records where required
• Maintain accurate and compliant administrative records
• Produce routine and ad-hoc reports for operational teams
• Provide efficient support to internal and external stakeholders

What We're Looking For

You’ll be someone who:

• Has experience working in a busy administrative environment
• Can effectively manage competing priorities and meet deadlines
• Works well independently and as part of a team
• Delivers excellent customer service
• Builds strong working relationships with colleagues and stakeholders
• Has strong organisational skills and attention to detail
• Is comfortable using Microsoft Office and business systems

Why Join Us?

You'll be joining a team that plays a critical role in delivering essential services to customers every day. You'll have the opportunity to develop your skills, work alongside experienced professionals, and contribute to a culture that values teamwork, safety, and continuous improvement.

• Generous holiday allowance + bank holidays
• Discretionary bonus
• Competitive contributory pension
• Share-save scheme
• Health benefits & wellbeing support programmes
• Group discounts
• Cycle to Work scheme
• Financial support services
• Development and training opportunities ... and much more!

Closing Date: 21st August 2026

We may close this vacancy early if we receive a high volume of applications.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid

Build trust and be trusted. Be the one we all look to and can depend on.

Be You

We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future

Embrace change. Drive Progress. Own the challenge.