Administrator

Care Concern Group; East Midlands; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Kiwi House Care Home in Derby is seeking a Business Administrator to support day-to-day operations and the Home Manager. You will manage payroll input, contracts, compliance records and internal processes with confidentiality, ensuring accurate information and a welcoming experience for residents, relatives and visitors.

You will also coordinate staffing processes, supervise Reception staff, and maintain an efficient front-of-house and administrative function.

Qualifications

• Strong administrative experience in a busy office environment.
• Excellent organisational and multitasking skills.
• Confident IT skills including Microsoft Office and database systems.
• Professional communication and strong interpersonal skills.
• Experience supporting or supervising staff is beneficial.

Responsibilities

• Handle payroll input, contracts, and compliance records.
• Manage enquiries and coordinate visits to residents, relatives and visitors.
• Oversee front-of-house and administrative functions; ensure confidentiality.
• Coordinate staffing processes and line-manage Reception staff.
• Support Home Manager to maintain an efficient and well-run environment.

Skills

Administrative experience

Organisational skills

IT skills (MS Office, databases)

Communication skills

Staff supervision

Tools

Database systems

Job description

Kiwi House Care Home is a modern residential, dementia, respite and day care home in Alvaston, Derby. Overlooking Kiwi Park, with six beautifully designed care suites and excellent lifestyle facilities, we provide compassionate, person centred care that enables residents to live fulfilling lives.

Business Administrator Contract

• £14.78 per hour
• Contracted to 37.5 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Business Administrator, you will play a central role in supporting the overall performance and day to day running of the home, working closely with the Home Manager as part of the internal management structure. This is a key position where your organisation, attention to detail and ability to manage multiple priorities will directly support operational efficiency and service delivery.

You will take ownership of core administrative systems including payroll input, contracts, compliance records and internal processes, ensuring all information is accurate, up to date and handled with confidentiality. Acting as a first point of contact, you will manage enquiries, coordinate visits and ensure a professional and welcoming experience for residents, relatives and visitors.

You will also support the coordination of staffing processes and line manage Reception staff, helping to maintain a well organised, responsive and professional front of house and administrative function. Your role will contribute to a structured, efficient and well run environment where both residents and staff are supported.

The successful candidate will be required to work a two week rota - Week 1 six days and Week 2 four days, including alternate weekends.

What We Are Looking For

• Strong administrative experience in a busy office environment
• Excellent organisational and multitasking skills
• Confident IT skills including Microsoft Office and database systems
• Professional communication and strong interpersonal skills
• Experience supporting or supervising staff is beneficial
• A reliable, proactive and detail focused approach

About Us

Kiwi House Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.