Administrator

Abbeyfield Group; Amersham; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Up to 31 days paid leave

Dayforce Wallet pay instantly

Healthcare expense claims

Comprehensive induction and training

Pay progression within role

Learning and career development

Occupational sick pay

Company pension

Employee Assistance Programme

Discounted gym membership

Cycle‑to‑work scheme

Shop and save vouchers

Blue Light Card discounts

Menopause-friendly organisation

Job summary

Abbeyfield Living Society is seeking a dedicated Home Administrator at Pratt House in Amersham. You will manage administrative systems, greet visitors, and support the Home Manager to run the service safely and effectively.

With 35 hours per week (9am–4:30pm) at £12.88 per hour, you will handle records, respond to requests, and assist with routine office tasks to ensure smooth operations and resident satisfaction.

Qualifications

• You must have experience in administrative roles and office procedures.
• You should be highly organised and able to work on your own initiative.
• You should be proficient with Word, Excel and email.

Responsibilities

• Manage administrative systems and processes to a high standard to support the Home Manager.
• Handle reception duties and greet visitors, residents and staff on site.
• Maintain records related to finance, residents and employees.
• Coordinate general office tasks: calls, emails, mail, photocopying and archiving.
• Assist with supplies, repairs coordination and clerical tasks to support the service.

Skills

Administrative experience

Numeracy

Communication skills

Tools

Microsoft Word

Microsoft Excel

Email

Job description

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England.

Our work is guided by five core values – Care, Compassion, Community, Integrity and Excellence – and we are proud of the difference our teams make every day in the lives of residents, colleagues and local communities.

We are now looking for a dedicated Home Administrator to join our team at Pratt House.

Role Details

• Role: Home Administrator
• Location: Pratt House, Quill Hall Lane, Amersham, HP6 6LU
• Hours: 35 hours p/w - 9am to 16.30pm
• Pay: £12.88 p/h

The Role

• You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the serviceboth safely and effectively.
• You'll managescheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees and Abbeyfield employees from other locations. You maintain and manage accurate records in relation to the management of the home relating to finance, residents and employees.
• As the face and voice of the home you welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person.
• You'll support your colleaguesby providing an office function, covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to request for information.
• To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationary, forms, promotional literature, uniforms and badges and assist with the co-ordination of repairs and maintenance.

Pay & Benefits

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:

• Up to 31 days paid leave, including bank/public holidays (pro rata)
• Work overtime? With Dayforce Wallet, access your extra pay instantly, with no waiting until payday!
• Claim back healthcare expenses and book flexible GP appointments with Medicash.
• Comprehensive induction and training
• Pay progression within role based on skills and contribution
• Learning and career development opportunities – Support with on-the-job qualifications
• Occupational sick pay
• Company pension and life assurance
• Employee Assistance Programme
• Discounted gym membership
• Cycle‑to‑work scheme
• Shop and save vouchers
• Opportunity to obtain Blue Light Card discounts
• A menopause‑friendly accredited organisation

About You

• If you have strong administration skills, this job gives you the opportunity to use these strengths on a daily basis for a bigger purpose – to keep residents safe and happy.
• You must be experienced in administrative roles, and be familiar withoffice procedures and systems. You'll also be highly organised, and able to work using your own initiative and unsupervised.
• Computer literate with a working knowledge of Word, Excel and e mail, you must also be able todemonstrate strong numeracy and literacy skills, and be able to communicate and interact well with a wide range of people in varied situations.

Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.