Administrative Support Worker – System Support Team - ARB18812

Argyll and Bute Council; Dunoon; Hybrid; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Generous leave entitlement

Cycle to work scheme

Discounts on gym memberships and leis;

Job summary

Argyll and Bute Council's Social Work Admin Service is hiring an Admin Support Worker in the Systems Support team. The role delivers high-quality administrative support to HSCP managers and staff, supports IT systems, and assists with digitisation and archiving of case records.

The post requires strong IT and organisational skills, excellent customer service, and the ability to work flexibly from home and in social work offices; a hybrid from home/office arrangement is available.

Qualifications

• Strong IT and administrative skills.
• Proficient in Microsoft Office.
• Excellent customer service and communication.
• Ability to work flexibly in a busy team.

Responsibilities

• Provide efficient, high-quality administrative support to HSCP managers and staff.
• Maintain HSCP IT systems and assist with digitisation and archiving of case records.
• Support social work admin processes and ensure confidentiality and data security.
• Collaborate with colleagues to manage workloads in a busy hybrid environment.

Skills

Organisational skills

IT skills

Administrative skills

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Administrative Support Worker – System Support Team - ARB18812

Service: Health and Social Care Partnership

Closing Date: Friday 13 November 2026

The Social Work Admin Service provides administrative support to Social Work teams across Argyll and Bute HSCP. Applications are invited for a full-time Admin Support Worker within the Systems Support team. The role requires strong organisational, IT and administrative skills and operates on a hybrid basis, with regular working from both home and a social work office.

Argyll and Bute is one of Scotland’s most stunning areas. As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business. And we are committed to making the council the place

to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive. Join us to make a difference.

As part of the Systems Support team, the post holder will provide efficient, high-quality administrative support to HSCP managers and staff, including health services where appropriate. They will help the team maintain HSCP IT systems and collate and prepare case records for digitisation and archiving.

All duties must be carried out in accordance with Council and HSCP policies and procedures to maintain the highest standards of service for HSCP customers and staff.

The successful candidate must have strong IT skills, particularly in Microsoft Office and excellent customer service skills.

Candidates must be able to work flexibly, both independently and as part of a busy team.

A positive attitude towards change and a willingness to explore new ways of working are essential.

The post holder must adhere to strict requirements for maintaining client confidentiality and managing information securely.

We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth.

• competitive salary
• pension scheme
• generous leave entitlement
• cycle to work scheme
• discounts on gym memberships and leisure centres
• wellbeing initiatives
• opportunities for learning and career growth

We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.

We provide information to help with moving to the area, from finding somewhere to live to securing employment, and from schools and wider education to the varied lifestyles available here. If you have any enquiries, you’re welcome to get in touch with us at

[e-mail]. If your enquiry is only about housing, you are welcome to contact

[e-mail] directly.

We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit

This post is temporary for a period of 1 year but may be extended.

Happy to talk about flexible working arrangements.

This post is not suitable for job share.

The Rehabilitation of Offenders Act 1974 (

Exclusions and Exceptions

) (Scotland) Order 2013, as amended, applies to this post.

This is a temporary post which may be filled on a secondment basis by an employee wishing to gain experience/caree

r development and will be at the discretion of the employee’s Third Tier Manager.

If you wish to apply for this post as a secondment, please refer to the

The Council holds a UK Skilled Worker sponsorship licence; however, this role does not meet the Home Office criteria for sponsorship. Applicants must therefore already have the right to work in the UK.