Administrative Support Worker – System Support Team - ARB18812

Argyll and Bute Health and Social Care Partnership; Dunoon; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Generous leave entitlement

Cycle to work

Gym discounts

Wellbeing initiatives

Learning and career growth

Flexible working

Job summary

Argyll and Bute Health and Social Care Partnership is hiring a full-time Admin Support Worker in the Systems Support team. The role involves providing efficient administrative support to HSCP managers and staff, helping maintain IT systems and preparing case records for digitisation and archiving.

The position is hybrid, combining home-based and social work office duties. Strong IT and Microsoft Office skills, excellent organisational ability and a customer-focused approach are essential.

Qualifications

• Strong IT and administrative skills are required.
• Experience with Microsoft Office.
• Ability to work in a hybrid environment and handle confidential information.

Responsibilities

• Provide administrative support to HSCP managers and staff.
• Help maintain HSCP IT systems and assist with digitisation and archiving of case records.
• Adhere to policies and maintain high standards of service.

Skills

Organisational skills

IT skills

Administrative skills

Customer service

Tools

Microsoft Office

Job description

Service: Health and Social Care Partnership

Closing Date: Friday 13 November 2026

The Social Work Admin Service provides administrative support to Social Work teams across Argyll and Bute HSCP. Applications are invited for a full-time Admin Support Worker within the Systems Support team. The role requires strong organisational, IT and administrative skills and operates on a hybrid basis, with regular working from both home and a social work office.

Argyll and Bute is one of Scotland's most stunning areas. As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business. And we are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive. Join us to make a difference.

As part of the Systems Support team, the post holder will provide efficient, high-quality administrative support to HSCP managers and staff, including health services where appropriate. They will help the team maintain HSCP IT systems and collate and prepare case records for digitisation and archiving.

All duties must be carried out in accordance with Council and HSCP policies and procedures to maintain the highest standards of service for HSCP customers and staff.

The successful candidate must have strong IT skills, particularly in Microsoft Office and excellent customer service skills.

Candidates must be able to work flexibly, both independently and as part of a busy team.

A positive attitude towards change and a willingness to explore new ways of working are essential.

The post holder must adhere to strict requirements for maintaining client confidentiality and managing information securely.

Our employees make good things happen in the day-to-day life and for the longer term future of Argyll and Bute. We want you to feel valued working for us. We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.

We provide information to help with moving to the area, from finding somewhere to live to securing employment, and from schools and wider education to the varied lifestyles available here. If you have any enquiries, you're welcome to get in touch with us at [e-mail] . If your enquiry is only about housing, you are welcome to contact [e-mail] directly.

We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about.

Learn more here Argyll and Bute Employee Recognition Programme , Disability Confident , Armed Forces , Fair Work First Statement , Equality and Fairness , Climate Change , Hybrid and Flexible Working Policy

Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.

This post is temporary for a period of 1 year but may be extended.

Applicants should note that:-

• Happy to talk about flexible working arrangements.
• This post is not suitable for job share.
• The Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013, as amended, applies to this post.
• This is a temporary post which may be filled on a secondment basis by an employee wishing to gain experience/career development and will be at the discretion of the employee's Third Tier Manager. If you wish to apply for this post as a secondment, please refer to the secondment guidance.
• The Council holds a UK Skilled Worker sponsorship licence; however, this role does not meet the Home Office criteria for sponsorship. Applicants must therefore already have the right to work in the UK.

If you would like clarification on any information contained within the vacancy advert and/or the job description please contact the recruiting manager, who is:

Claire Macleod, System Support Officer

Contact Telephone Number: 01369 707326

Email: [e-mail]

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves as an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit Equality & Diversity Policy