Administrative Support - Customer Operations (Temporary)

Allscreens Nationwide Ltd; Guildford; On-site; GBP 41,328,000 - 46,838,000; Full time

Job summary

Allscreens Nationwide Ltd. in Guildford is seeking an Administrative Support to assist the Head of Customer, Case & Parking Services. The role focuses on managing workflow, ensuring standards and compliance, and driving continuous improvement in case handling and resolution.

The postholder will perform quality checks, provide training and support, and coordinate handoffs between Customer Services and Specialist Services. It is a full-time temporary contract with PAYE arrangements.

Qualifications

• Full-time role on a temporary contract.

Responsibilities

• Manage workflow and ensure cases are resolved quickly and efficiently.
• Undertake quality checking of work, providing training and support as required.
• Work with Customer Services and Specialist Services to ensure clear handoff points between each area.

Job description

Allscreens Nationwide Ltd. in Guildford is seeking an Administrative Support to assist the Head of Customer, Case & Parking Services. The role focuses on managing workflow, ensuring standards and compliance, and driving continuous improvement in case handling and resolution.

The postholder will perform quality checks, provide training and support, and coordinate handoffs between Customer Services and Specialist Services. It is a full-time temporary contract with PAYE arrangements.