Administrative Support - 1 year Fixed Term Contract

Alvarez & Marsal Deutschland GmbH; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading global professional services firm is seeking a dedicated individual for the A&M Insight Center. This role involves managing research subscriptions, ensuring timely payments, and engaging with stakeholders. The ideal candidate will possess strong organizational skills and a customer service background, contributing to the firm's mission of delivering actionable insights.

Qualifications

• Bachelor’s degree with some professional experience.
• Experience with research subscriptions preferred.

Responsibilities

• Manage research subscription portfolio, including invoices and user access.
• Negotiate contract terms and provide budget guidance.

Skills

Customer service

Organization

Communication

Problem-solving

Flexibility

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

Description

The firm

Companies, investors, and government entities worldwide turn to Alvarez & Marsal (A&M) for leadership, action, and results. Privately held since 1983, A&M is a leading global professional services firm providing advisory, business performance improvement, and turnaround management services. When conventional approaches are insufficient for transformation and change, clients seek our expertise and practical solutions to their unique challenges.

With over 10,000 professionals across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms, and government agencies facing complex challenges. Our senior leaders and teams leverage A&M’s restructuring heritage to help companies act decisively, foster growth, and accelerate results. We are experienced operators, top-tier consultants, former regulators, and industry authorities committed to turning change into strategic assets, managing risks, and unlocking value at every growth stage.

To learn more, visit: AlvarezandMarsal.com.

The team and role

The A&M Insight Center is the firm’s rapidly growing research and benchmarking division. Its mission is to provide professionals and client executives with relevant, industry-specific, actionable, fact-based insights through proprietary benchmarking and research studies globally. The Insight Center supports client work and business development with products including custom studies, subscriptions, and resources.

The Center manages the firm’s multi-million dollar research subscription portfolio, comprising over 200 subscriptions. Responsibilities include managing contracts from renewal negotiations to invoice payments and inquiries. The role involves managing all aspects of the firm’s research subscriptions on a 12-month fixed-term contract with a hybrid working model in London.

Responsibilities

• Administrative management of the research subscription portfolio, including:
• Processing invoices, tracking payments, and ensuring payment terms are met
• Managing user access via vendor or self-service platforms
• Responding promptly to subscription-related inquiries from stakeholders
• Handling vendor communications regarding payments and access
• Recording contract, invoice, and subscription data in Salesforce
• Strategic management tasks, such as:
• Monitoring upcoming renewals and engaging with stakeholders to confirm interest
• Negotiating contract terms with vendors and working with Legal for execution
• Providing budget guidance for divisional leaders
• Identifying and vetting cost-effective subscription alternatives

Qualifications

• Bachelor’s degree with some professional experience
• Key skills include:
• Customer service, preferably in a professional services setting
• Organization, prioritization, and attention to detail for high-quality results under time constraints
• Strong written and oral communication skills
• Problem-solving and creative thinking
• Flexibility and adaptability to uncertainty
• Additional valuable skills:
• Experience with research subscriptions (e.g., CapIQ, Bloomberg) and Salesforce
• Intermediate proficiency in Microsoft Excel and PowerPoint
• Project management or leadership experience