Administrative Supervisor – Charlotte Keel Medical Practice – Brisdoc Healthcare...

AVON LMC LTD; Bristol; On-site; GBP 28,000 - 36,000; Full time

Job summary

Charlotte Keel Medical Practice in Bristol is seeking an Administrative Supervisor to lead a busy administrative team supporting NHS services, medical records, and patient communication. You will drive service excellence, oversee workflows, and ensure compliance with NHS standards in a fast-paced urban GP setting.

The role requires GCSEs including English, a track record of supervising teams in healthcare, and hands-on experience with clinical systems such as EMIS Web.

Qualifications

• Educated to GCSE level (or equivalent) including English.
• Experience supervising or leading a team in a healthcare setting.
• Significant experience in administrative roles within a healthcare or GP setting.
• Experience managing medical records, document workflows or recall systems.
• Experience using clinical systems (e.g. EMIS Web).
• Experience working in a fast-paced, high-volume environment.
• Strong leadership and people management skills.
• Excellent organisational and prioritisation abilities.
• Ability to work under pressure and manage competing demands.
• Committed to high standards of patient care and service delivery.
• Professional, approachable, and supportive.
• Problem-solving and decision-making capability.

Responsibilities

• Lead and supervise a busy administrative team to ensure smooth delivery of services.
• Oversee medical records, document management and patient support workflows.
• Drive performance improvements and ensure compliance with NHS standards.
• Support NHS service delivery with a proactive leadership approach.

Skills

Leadership

People management

Organisational skills

Prioritisation

Working under pressure

Problem-solving

Decision-making

Professionalism

Approachability

Supportive

Education

GCSE level including English

Tools

EMIS Web

Job description

Administrative Supervisor – Charlotte Keel Medical Practice – Brisdoc Healthcare Services

Job summary

At Charlotte Keel Medical Practice, no two days are the same. You’ll be right at the heart of a diverse and fast-moving inner-city healthcare service, supporting over 19,000 patients from all walks of life. Whether you’re helping someone access urgent care or providing calm support in emotionally charged moments, your actions will shape someone’s day, for the better.

Lead and inspire a busy administrative team, ensuring the smooth and efficient delivery of key services including medical records, document management, and patient support. You’ll oversee performance, drive improvements, and ensure compliance with NHS standards, ideal for a proactive leader who thrives in a fast-paced healthcare environment.

Important Eligibility Information Please note that BrisDoc is not able to offer visa sponsorship for this role.

Main duties of the job

Who We’re Looking For

We’re looking for people who share our passion for the NHS and delivering patient care by people who care.

• Educated to GCSE level (or equivalent) including English
• Experience of supervising or leading a team
• Significant experience in administrative roles within a healthcare or GP setting
• Experience managing medical records, document workflows and/or recall systems
• Experience using clinical systems (e.g. EMIS Web)
• Experience working in a fast-paced, high-volume environment
• Strong leadership and people management skills
• Excellent organisational and prioritisation abilities
• Ability to work under pressure and manage competing demands
• Committed to high standards of patient care and service delivery
• Professional, approachable, and supportive
• Problem-solving and decision-making capability

Interested candidates can send the application as mentioned in the post or e-mail contact person if any questions for the job role.