Administrative Officer – CHS Group

HI HUB; United Kingdom; Remote; GBP 23,000 - 30,000; Full time

Job summary

Cambridge Housing Society (CHS Group) seeks an Administrative Officer to provide comprehensive administrative support to the Compliance Manager and Technical Services Team at their head office on Vision Park, Cambridge.

The role involves coordinating and delivering CHS’s compliance programmes across the property portfolio, preparing letters and reports, and managing databases to keep certifications up to date.

Qualifications

• Administrative support to the Compliance Manager and Technical Services Team.
• Coordinate, plan and deliver CHS’s compliance programmes across the property portfolio.
• Prepare and issue letters, reports, and other important documents, ensuring accuracy and timely delivery.
• Assist in managing asset and housing management databases and systems, ensuring certifications are up to date.
• Actively track certification expiry dates and maintain records for statutory compliance (gas, electrical, fire, asbestos, water hygiene and lifting equipment).
• Liaise with contractors regarding appointments, access, and monitoring of job completions.
• Schedule appointments with tenants and contractors.
• Monitor information from contractors to meet agreed standards and highlight concerns.

Responsibilities

• Provide administrative support to the Compliance Manager and Technical Services Team.
• Coordinate, plan and deliver CHS’s compliance programmes across the property portfolio.
• Prepare and issue letters, reports, and other important documents on time.
• Support management of asset and housing management databases and ensure timely certification updates.
• Monitor expiry dates of statutory certifications and maintain compliance records.
• Liaise with contractors and schedule appointments with tenants and contractors.
• Ensure contractor information meets standards and flag concerns to the Compliance Manager.

Job description

Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role based at their head office on the Vision Park.

Administrative Officer in a newly created role, providing comprehensive administrative support to the Compliance Manager and Technical Services Team by assisting with the coordination, planning and delivery of CHS’s compliance programmes across the property portfolio. Preparing and issuing letters, reports, and other important documents, ensuring they are accurate, well‑presented and delivered on time. Support the Compliance Manager in the management and use of the asset and housing management databases and other systems by ensuring that certification is received timely and updated accordingly. Actively track certification expiry dates and assist in maintaining records for statutory compliance of gas safety, electrical safety, fire safety, asbestos management water hygiene and lifting equipment. Liaise with contractors regarding appointments, access, and the monitoring of job completions, including scheduling appointments with tenants and contractors. Monitor the provision of information from contractors to ensure this meets the agreed standards, and to highlight areas of concern to the Compliance Manager. 35 hours per week.