Administrative Officer

Hampshire County Council; Gosport; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Health Assured Employee Assistance

Job summary

Hampshire County Council’s Children’s Services in the United Kingdom is seeking an Administrative Officer to join our Social Work teams. You will provide essential administrative support to frontline professionals focused on safeguarding and promoting welfare.

The role involves diary management, documentation, confidential handling, and coordinating finance and transport for families. We are committed to inclusion and offer hybrid working arrangements, a thorough induction, and access to

Qualifications

• Extensive administrative experience and strong organisational skills.
• Proficiency with IT and digital systems including Microsoft Office.
• Excellent communication and interpersonal skills; ability to work in a team.
• Adaptable and resilient; able to manage competing priorities under pressure.
• Commitment to inclusion, diversity and organisational values.

Responsibilities

• Manage administrative and scheduling tasks including diary management, meeting coordination and team support.
• Prepare and maintain documentation such as reports, correspondence, court documents, and databases.
• Handle confidential information with discretion as first point of contact for queries.
• Support financial and logistical processes by assisting with invoices, payments and transport arrangements.
• Facilitate effective communication with social workers, partner agencies and families to support casework.

Skills

Extensive administrative experience

IT proficiency

Excellent communication

Adaptable and resilient

Commitment to inclusion and values

Tools

Microsoft Office

Job description

Join Hampshire County Council’s Children’s Services—rated Outstanding by OFSTED—and play a vital role in improving outcomes for young people.

As anAdministrative Officer,you’ll be an integral part of our Social Work teams, providing essential administrative support that allows frontline professionals to focus on what matters most – safeguarding and promoting the welfare of children. In this dynamic and rewarding role, you’ll play a vital role behind the scenes handling a variety of tasks utilising your skills in organisation and communication.

What you’ll do:

• Manage administrative and scheduling tasksincluding diary management, meeting coordination, and general team support to ensure smooth operations.
• Prepare and maintain documentationsuch as reports, correspondence, court documents, and accurate databases and records.
• Handle confidential informationwith discretion while acting as the first point of contact for internal and external queries.
• Support financial and logistical processesby assisting with financial administration, processing invoices and payments, and organising transport for families.
• Facilitate effective communicationwith social workers, partner agencies, and families to support casework and service delivery.

What we’re looking for:

• Extensive administrative experiencewith strong organisational skills and attention to detail.
• Proficiency in IT and digital systems, including Microsoft Office and other software.
• Excellent communication and interpersonal skills, ability to build relationships and work effectively in a team.
• Adaptable and resilient, capable of working under pressure, using initiative, and managing competing priorities.
• Commitment to inclusion, diversity, and organisational values, demonstrating empathy, professionalism, and respect.

Why join us?

• Be part of a supportive, collaborative team where your contributions truly matter.
• Receive a thorough induction to help you feel confident and prepared in your role.
• Enjoy flexible working options, including hybrid arrangements to support work-life balance.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme.

Important:You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.