Administrative Assistant/Receptionist

Uk Wwl Limited; Salford; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to support their Occupational Health team. This role involves a variety of administrative and clerical tasks, ensuring smooth service operations for university students and staff. You'll manage appointments, assist with report formatting, and maintain professionalism in all communications. If you're adaptable, organized, and thrive in a busy environment, this opportunity is perfect for you. Join a team that values diversity and inclusion while making a significant impact in the community.

Qualifications

• GCSEs in English and Maths or equivalent required.
• Computer literacy with IT systems essential.

Responsibilities

• Provide administrative support to the Occupational Health team.
• Manage appointments and perform reception duties.
• Maintain confidentiality and data accuracy.

Skills

Communication Skills

Organizational Skills

Adaptability

Telephone Manner

Education

GCSEs A-C/9-4 in English and Maths

Tools

Microsoft Office

Database Systems

Job description

Contract: Permanent. The office base is at the University of Salford Campus, M5 4WT. Hours:

• Full time
• Part time
• Job share
• Flexible working

Job ref: 302-25-7028326 CP

Employer: Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

Employer type: NHS

Site: University of Salford

Town: Salford

Salary: £24,169 per annum, pro-rata

Salary period: Yearly

Closing date: 24/04/2025 08:00

Employer heading

NHS AfC: Band 2

Choose Well - Choose WWL

Job overview

The Administrative Assistant provides comprehensive support to the Occupational Health team by undertaking a range of administration and clerical tasks to ensure smooth service operations.

The Occupational Health Service also serves university students, Primary Care staff, and other organizations. The work is diverse, confidential, and physically demanding.

Main duties of the job

• Support external organizations such as Edge Hill University.
• Provide administrative support to clinical staff and the team.
• Assist Medical Secretaries with report formatting.
• Answer calls and emails, directing inquiries appropriately.
• Manage appointments via the Online Occupational Health Database, including pre-employments and referrals.
• Perform reception duties, including greeting clients and running clinics.
• Maintain professionalism and effective communication.
• Assist clinical staff with administrative queries.
• Scan files and update databases.
• Handle general office duties.

Working for our organisation

WWL provides acute hospital and community services, valuing staff engagement and living our values. We are committed to diversity and inclusion.

Detailed job description and main responsibilities

• Support external organizations and provide admin support.
• Assist with report formatting and appointment management.
• Perform reception duties and maintain confidential records.
• Create appointment letters and ensure data accuracy.
• Produce reports and manage data input quality.
• Support learning and development, and ensure safety and confidentiality standards.

Person specification

Qualifications

• GCSEs A-C/9-4 in English and Maths or equivalent.
• Computer literacy with IT systems and packages.

Experience

• Ability to work in busy, interrupt-driven environments.
• Teamwork and initiative skills.
• Experience with Microsoft Office and database systems.

Skills

• Good telephone manner and communication skills.
• Organizational and prioritization skills.
• Adaptability and commitment to development.

Knowledge

• Office systems, confidentiality, GDPR, NHS culture.

Additional

• Flexibility and access to a vehicle for multi-site working.