Administrative Assistant – Mental Health Admin & Growth

Cygnet Group; Shrewsbury; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Enhanced DBS check

Pension scheme

Cycle to work scheme

Employee discount saving

Career progression opportunities

Expert supervision & support

Referral scheme

Job summary

Cygnet Nield House in Shrewsbury is seeking an Admin Assistant to provide high‑standard organisational and administrative support within a 29‑bed women’s mental health hospital. You will prepare reports, keep records, and collaborate with the administration team to ensure smooth department operations.

The role requires an administrator with healthcare experience, excellent communication skills, and proficiency in Excel, Word, Outlook, PowerPoint, Access, Windows, and the internet.

Qualifications

• An administrator with experience in health care & knowledge of mental health
• Flexible, organised, able to prioritise workloads, solve problems & make decisions
• Calm under pressure & can work under your own initiative
• A strong written & verbal communicator with an eye for detail and excellent interpersonal skills
• Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet.

Responsibilities

• Provide a high standard of organisational & administrative support
• Prepare reports & other written materials to a high standard
• Keep files & records as required
• Work co-operatively with all other members of the administration team to ensure the department runs smoothly
• Occasional minute taking at meetings & taking notes for meetings as & when required
• Answer the telephone & respond to all enquiries in a friendly, efficient manner

Skills

Administrative experience

Organisational skills

Written communication

Verbal communication

Interpersonal skills

Tools

Excel

Word

Outlook

PowerPoint

Access

Windows

Internet

Job description

Cygnet Nield House in Shrewsbury is seeking an Admin Assistant to provide high‑standard organisational and administrative support within a 29‑bed women’s mental health hospital. You will prepare reports, keep records, and collaborate with the administration team to ensure smooth department operations.

The role requires an administrator with healthcare experience, excellent communication skills, and proficiency in Excel, Word, Outlook, PowerPoint, Access, Windows, and the internet.