Administrative Assistant for Student Success and Engagement

Student Activities Board; Grantham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading university is seeking an Administrative Assistant for Student Success and Engagement to provide essential administrative support and project management. The role involves managing communication, facilitating updates, and overseeing budgets in a diverse environment committed to inclusivity. Candidates with a strong organizational background and excellent communication skills are encouraged to apply.

Benefits

Diversity and inclusion initiatives

Professional development opportunities

Qualifications

• 3 years project management experience required.
• Excellent communication and organizational skills.
• Strong technology skills, particularly in Microsoft Office.

Responsibilities

• Provide support for daily operations of the Office of Student Success and Engagement.
• Facilitate updates/publication of the Student Handbook.
• Manage communications for various offices and departments.

Skills

Project Management

Organizational Skills

Communication

Problem Solving

Microsoft Office

Education

Associate's Degree

Bachelor's Degree (preferred)

Tools

Microsoft Office Suite

Canvas

Teams

Zoom

Qualtrics

Job description

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Administrative Assistant for Student Success and Engagement

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Position Details

Classification Details

FLSA Status Non-Exempt

Position Information

Position Title Administrative Assistant for Student Success and Engagement Position Type Staff Employee Group Staff Time Status Full-Time Time Category Full Time (1560-2080 hours) Annual Hours 2080 # of Months 12 Hours Per Week 40 Work Dates

July 1 – June 30

Campus Main Campus (Grantham)

Position Description

Position Summary

Provide administrative support, project management and organizational coordination for the Division of Student Success and Engagement (SSE).

Education Required

Associate’s degree

Education Preferred

Bachelor’s degree strongly preferred

Experience Required

3 year project management experience, 3 years office management, 5 years writing

Preferred Required

Experience Preferred Skills, Characteristics Required for Position

• Ability to effectively manage projects, including the capability to distinguish between value/non-value activities and establish priorities
• Strong technology skills and expert use of Microsoft Office products including Excel, Word, Outlook and PowerPoint as well as experience with Canvas, Teams, Zoom, Qualtrics and website maintenance
• Excellent communication and organizational skills, including drafting effective correspondence, presentations and reports
• Experience with developing and managing budgets, including reporting
• Discretion in handling sensitive/confidential information
• Strengths in problem identification and exercising sound judgment
• Proactive planning and resourceful problem solving
• Excellent at cultivating relationships of trust and respect
  
  

Special Working Conditions

N/A

Driving Requirements

N/A

Duties

Essential Employee N/A Primary Duties

• Provide support for daily operations of the Office of SSE, DOS, and DFYE including managing calendars, greeting visitors, answering phone calls, and handling routine questions.
• Manage communications for the Office of Student Success and Engagement, Dean of Students (DOS), and Director of First year experience and Student Leadership (DFYE), including Division announcements and presentations, external correspondence and the SSE website.
• Facilitate updates/publication of the Student Handbook – including gathering campus-wide feedback, generating materials, editing and coordinating the project with Messiah Press.
• Gather yearly data and manage publication of Student Success and Engagement’s Annual Report and departmental dashboards.
• Coordinate SSE division annual budget development process; oversee SSE budgets.
• Support recruitment efforts and employee searches, maintain up to date position descriptions for the Division and act as point of contact for all SSE personnel requests.
• Assist in Division-wide event planning.
• Provide guidance and direction to all SSE Division administrative assistants, ensuring they are up to date with any changes to University policies and procedures.
• Document current policies related to the Student Success and Engagement Division, including updating CANVAS and TEAMS SSE sites.
• Coordinate compliance tracking and reporting for Student Success and Engagement. Ensure deadlines are met for required reports.
• Utilize tracking system for professional development and oversee Division-wide professional development fund usage.
• Coordinate the performance review, performance management and performance feedback process for the Division and maintain tracking and communication plan. Schedule training as deemed appropriate.
• Develop programs to improve the efficiency in the office and overall support staff operation – identify areas where projects can be delegated.
• Act as the first point of contact for the Division addressing issues effectively with sound judgment, readily identifying the nature of problems and making appropriate choices as to next steps.
• Maintain consistent and reliable attendance and office presence.
  
  

Secondary Duties

Other duties as assigned.

Supervises: # of Administrative 0 Supervises: # of Staff 0 Supervises: # of Student 1 Posting Date 05/28/2025 Open Until Filled Yes Application Deadline Diversity

Messiah University’s commitment to diversity and inclusive excellence draws inspiration from its mission “to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.” The university has pursued this vision through a strategic planning process that encourages diversity through employee and student composition, campus climate, and an educational program that seeks to equip and enable educators and students to embrace diversity. Candidates should clearly articulate why diversity and inclusive excellence matter to them as persons of faith as well as in their profession. Candidates will speak to how as a potential employee, they will contribute to the advancement of this vision through their teaching-learning, research, institutional service, and public engagement.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Cover Letter/Letter of Interest
• Resume
  
  

Optional Documents

Human Resources: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-5300

Student Employment: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-1800 x.2900