Administrative Assistant & Customer Service

Western Milling; Hereford; On-site; Full time

Job summary

A leading company in the feed industry is seeking an administrative professional for their Hereford location. This role includes managing office operations, providing customer service, and supporting management. Ideal candidates will have strong organizational and communication skills, along with proficiency in Microsoft Office. The position offers competitive pay and opportunities for advancement.

Benefits

Competitive Medical, Dental, Vision Plan

401K with up to 4% company match

Vacation, Sick, Holiday Pay

Annual performance bonus opportunities

Qualifications

• Minimum of two years of customer service and/or administrative support experience.
• Demonstrated proficiency with Microsoft Office Suite and/or Google Docs.

Responsibilities

• Responsible for general office operations including answering calls and maintaining filing systems.
• Greet visitors and ensure compliance with safety regulations.
• Assist with coordination of customer and vendor visits.

Skills

Customer Service

Organization

Communication

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Office Suite

Google Docs

Job description

Basic Function

WHO WE ARE:Pinnacle Premix provides premixing, manufacturing, and distribution of formulated products to every sector of the feed industry. Our Hereford location is locally managed and manufactures premix for feed and pet food.

THE BENEFITS:

Between $22-25/hr. starting pay (dependent on experience)

Weekly pay

Competitive Medical, Dental, Vision Plan, 401K w/ up to 4% company match and more!Vacation, Sick, Holiday Pay, and more!Annual performance bonus opportunities and more!

WHY SHOULD YOU APPLY?Opportunities for advancement and personal growth

This position will be the first point of contact for the Pinnacle Premix facility located in Hereford, TX. In addition to providing superior service to external visitors and customers, this position will be responsible for providing administrative support to management.

Essential Duties and Responsibilities

• Responsible for general office operations including:
  • Answer and route incoming telephone calls.
  • Ensure filing systems are up to date and all relevant documents are scanned and archived.
  • Coordinate and maintain the appropriate level of inventory for office supplies, brochures, and promotional items.
  • Assist with company protocols and on site procedures and implementation to employees.
• Greet all visitors; ensure that their arrival is properly documented and that the relevant parties are notified. Provide them with the required Personal Protective Equipment and visitor guidelines to uphold food safety and protective safety regulations.
• Communicate with corporate headquarters on customers, vendors, and orders as necessary.
• Handle Hereford internal communications, organize, track vendors and customers
• Communicate with vendors and customers
• Assist with coordination of customer and vendor visits.
• Perform other duties or special projects as requested by management.

Education and Experience

• A high school diploma or GED equivalent is required.
• Bachelor’s degree preferred.
• Minimum of two (2) years of customer service and/or administrative support experience.

Skills

• Demonstrated proficiency with Microsoft Office Suite and/or Google Docs (Word, Outlook, Excel, Power Point, and Access).
• Strong oral, written and interpersonal skills.
• Strong organizational skills with an attention to detail.
• Self-motivated and able to work independently.
• Able to multi-task in what can sometimes be a high-pressure environment

Physical Requirments

• Frequently required to: sit for prolonged periods of time, reach for/manipulate standard office equipment, communicate with various staff and/or reach for and manipulate objects.
• Regularly moves items weighing up to 10 pounds, and occasionally up to 25 pounds.

Environment

• Regularly exposed to work near moving mechanical parts.
• Occasionally exposed to dusty and noisy conditions.
• Occasionally exposed to chemicals used in the manufacturing process.

Note: Valid Driver’s License required for insurance purposes. Management retains the discretion to add to or change the duties of this position at any time.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.