Administrative Assistant Apprentice | University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust

East Midlands

On-site

GBP 16,000 - 18,000

Full time

10 days ago

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Benefits offered by this job

Development opportunities
Leadership development
Recruitment support
Employee assistance programme
Discounted gym membership
Onsite fitness classes
Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is offering an Administrative Assistant Apprentice position. This 15-18 month apprenticeship provides hands-on experience across multiple departments while you complete a formal qualification.

You will perform general office duties, handle correspondence, support meetings, and develop essential IT and administrative skills in a supportive NHS environment designed to help you grow and progress.

Qualifications

  • General administration duties and organisation skills are required.
  • Experience of using IT systems and MS Office is desirable.
  • Strong communication and teamwork abilities.

Responsibilities

  • Undertake general office duties including phones, messages, filing, post.
  • Support staff and visitors, resolving queries.
  • Assist with arranging meetings and training resources.
  • Produce reports and maintain databases under supervision.
  • Develop and maintain filing systems and supply orders.

Skills

Communication
Organisation
IT skills
Customer service

Job description

Administrative Assistant Apprentice | University Hospitals of Derby and Burton NHS Foundation Trust

Company:

Company: University Hospitals of Derby and Burton NHS Foundation Trust

Salary: £15,642 - £18,293 Salary is age dependant

This is an exciting opportunity to start or develop your career in administration within University Hospitals of Derby and Burton NHS Foundation Trust.

As an Admin Apprentice, you will join one of our teams across the Trust and gain practical experience while completing an apprenticeship qualification. You will support the day-to-day administration of your department, developing valuable skills in communication, organisation, IT, customer service and working effectively as part of a team.

Your specific duties will depend on the department you are placed within but you will receive support and guidance to develop your skills and confidence throughout your apprenticeship.

We are looking for someone who is keen to learn, organised, approachable and motivated to develop a career within the NHS.

  • Undertake general office duties including answering telephones, taking messages, filing, photocopying and handling incoming/outgoing post.
  • Communicate with staff and visitors, providing support and helping to resolve queries.
  • Assist with arranging and administering meetings/events, including booking venues and preparing/distributing training resources.
  • Under supervision, produce reports and maintain databases as required.
  • Develop and maintain effective manual and electronic administrative/filing systems.
  • Assist with monitoring and ordering supplies as appropriate.
  • Support other team members during periods of leave/absence to maintain an effective, quality service.
  • Record and securely store confidential information and enquiries.
  • Use and develop IT applications to monitor, prepare and validate databases as appropriate.
  • Undertake an annual appraisal to identify development required to meet team objectives and apprenticeship requirements.
  • Complete the Apprenticeship programme, including mandatory training, within the required timeframe.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:
  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
  • We see on average 4810 OP appointments a day.
  • We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

This is an 15-18 month Apprenticeship opportunity, with the expectation to complete the apprenticeship programme, including mandatory training, with the timeframe.

Due to funding rules, apprentices must have resided in the UK for 3 years:

Apprenticeship funding rules: 2026 to 2027 - GOV.UK

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Closing date of applications - 04 November 2026

Interview date - 18 November 2026 (or as soon as sufficient applications received)

This advert closes on Wednesday 4 Nov 2026

University Hospitals of Derby and Burton NHS Foundation Trust

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