Administrative Assistant

Tamfol; West of England; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Pension: Scottish Widows

4 days part-time option (0.8)

Annual leave 24–32 days

Job summary

ASDAN is seeking an organised, dependable and dynamic administrator to support the Executive Support, Trustees and HR teams. The role combines home and Bristol office duties with a 37.5 hour week and a 0.8 part-time option.

The post is hybrid, with at least 50% office attendance, and will involve governance, HR and communications work across ASDAN. A professional, confidential approach is essential.

Qualifications

• Excellent organisation and attention to detail.
• Ability to handle confidential information with discretion.
• Strong communication and teamwork skills.

Responsibilities

• Provide flexible administrative and operational support to Executive Support, Trustees and HR teams.
• Support HR processes, recruitment administration and monitoring of information flows.
• Ensure records, documents and communications are accurate and comply with policies.

Skills

Organisation

Confidentiality

Communication

Job description

We have a fantastic opportunity for an organised, dependable and dynamic individual to provide high-quality administrative and operational assistance to ASDAN’s Executive Support, Trustees and HR Teams. This position plays a critical role in maintaining day-to-day workflow and managing essential communications. The ideal candidate will possess exceptional organisational skills, strong attention to detail, the ability to maintain confidentiality and bring a professional approach to collaborative teamwork.

The role is being offered as a full-time, hybrid working role, with time split between home and our office in St George, Bristol. However, for the right candidate we would consider part-time working hours across 4 days (a 0.8 contract).

About us:

ASDAN is an education charity and awarding organisation providing courses, accredited curriculum programmes and regulated qualifications to engage, elevate and empower learners with diverse needs.

Our goal is to engage learners through relevant and motivating courses to achieve meaningful learning outcomes, which elevate them to go on to further education, training and work, and empower them to take control of their lives. We do this by developing courses with an accessible and practical pedagogy for learners; and by supporting our partner educators to foster the personal, social and work-related abilities of learners with diverse needs.

We believe that learners should have the opportunity to discover, develop and make use of their abilities to affirm their identities, contribute to society, and challenge educational and social inequalities.

Hours of work:

37.5 hours per week FTE. Part-time hours across 4 days (a 0.8 contract) would be considered, with specific hours and days to be agreed with the successful applicant, and the expectation of a minimum of 50% office attendance, including our core office day, a Tuesday.

Pension: Scottish Widows. Post-holder has option of two levels of contribution:

• employee 3% employer 6%
• employee 6% employer 9%

Leave entitlement: Starting at 24 days per annum FTE, rising an additional day per year to maximum 32 days per annum FTE, in addition to statutory bank holidays.

Location:

This is a hybrid role, working partly from home and partly from our main office in St George, Bristol, with the expectation of a minimum of 50% office attendance, including our core office day, a Tuesday.

Key dates:

Applications close: Noon Monday 2 November 2026

Interviews will be held at ASDAN’s main office in Wainbrook House, St George, Bristol.

Please contact [e-mail] for an informal conversation about this opportunity.

Accountable to: Executive Co-ordinator and Clerk to the Trustees

Liaison with: HR, CEO, Directors, Head of Finance, Head of Operations, Leadership colleagues, Trustees and colleagues across ASDAN

Job Purpose

The Business Support Assistant provides high-quality administrative and organisational support across ASDAN, with a particular focus on supporting executive and governance administration and the effective delivery of routine HR processes.

Working closely with the Executive Co-ordinator and Clerk to the Trustees and colleagues across the organisation, the postholder will help ensure that meetings, records, documentation, communications and administrative processes are well organised, accurate and completed in a timely manner.

The role requires excellent organisation and attention to detail, a flexible and proactive approach, and the ability to handle confidential and sensitive information appropriately.

Key Responsibilities

• Business and Administrative Support (including Executive and Governance Support)
• HR and People Administration
• Information, Confidentiality and Compliance

Key Duties

1. Business and Administrative Support (including Executive and Governance Support)

• Provide flexible administrative support across the organisation in response to business priorities.
• Coordinate meetings, appointments, travel, accommodation and other arrangements as required.
• Prepare and format documents, correspondence, reports, presentations and other materials.
• Maintain accurate records, trackers, spreadsheets and shared filing systems.
• Support the organisation of internal and external meetings, events and activities.
• Assist with purchasing, invoices, expenses and other routine business administration where required.
• Identify opportunities to improve administrative systems and ways of working.
• Provide cover and additional administrative support during periods of absence or increased workload.
• Monitor and maintain appropriate stocks of kitchen, stationery and other general office supplies, arranging replenishment as required.

2. HR and People Administration

• Provide routine administrative support for HR and people processes, working with relevant colleagues and maintaining appropriate confidentiality.
• Assist with recruitment administration, including arranging interviews, communicating with candidates and preparing recruitment documentation.

3. Information, Confidentiality and Compliance

• Handle personal, confidential and commercially sensitive information with discretion.
• Ensure records and information are managed in accordance with GDPR, ASDAN policies and agreed procedures.
• Maintain high standards of accuracy and confidentiality when working with trustee, employee and organisational information.
• Follow appropriate safeguarding, health and safety and information security requirements.

4. Behaviours and Values expected of all staff

• Demonstrates a strong commitment to ASDAN’s mission, values and charitable purpose
• Actively works to secure the sustainability and growth of ASDAN, focusing on delivering on operational goals
• Manages ASDAN’s resources effectively and efficiently
• Provides the highest standards of customer service to customers of ASDAN, with a passion for ensuring positive learner outcomes
• Participates in ASDAN’s annual review process and undertake appropriate training and development, ensuring up to date knowledge and practice is applied and maintained for the efficient and effective performance of the post
• Effectively promotes the safety and well-being of children, young people and all vulnerable individuals, in line with ASDAN’s safeguarding policy
• Promotes a positive and inclusive working culture, respecting the unique contribution of every individual
• Is flexible, friendly and helpful, and a collaborative team player
• Ensures awareness of and compliance with all health and safety requirements in accordance with the provision of health and safety legislation
• Diligently applies the requirements and principles of GDPR with regards to the security and confidentiality of information
• Demonstrates high levels of integrity, accountability and highly professional standards of behaviour
• Company pension

Ability to commute/relocate:

• Bristol BS5 7HY: reliably commute or be willing to relocate with an employer-provided relocation package (required)