Administrative Assistant

Walsall Housing Group; Street; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

27 days annual leave + Christmas shut

Defined benefit pension

Health cash plan

Discounts

Job summary

whg is seeking a proactive Administrative Assistant to join the Executive Support Team in a fast-paced environment. You will organise meetings, manage diaries, and support Directors with confidential tasks while coordinating relationships across the organisation.

The role involves processing POs, filing, and handling inquiries with discretion. We offer a competitive salary, generous leave, and a defined benefit pension.

Qualifications

• GCSE grade C/4 or above (Level 2) or equivalent.
• Experience in an administrative role requiring tact and discretion.
• Strong organisational skills with ability to manage multiple tasks.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently and in a small team.
• Commitment to confidentiality and data protection.
• Diary management and minute-taking experience advantageous.

Responsibilities

• Provide professional administrative support to the Executive Support Team.
• Be the first point of contact for colleagues and external partners.
• Coordinate meetings, travel and accommodation arrangements.
• Prepare meeting agendas, collate reports, produce electronic packs, and take minutes when required.
• Support financial administration, including processing purchase orders and credit card expenditure.
• Maintain accurate records, databases and electronic filing systems.
• Build relationships across the organisation while upholding confidentiality.

Skills

Organised

Attention to detail

Communication skills

Teamwork

Discretion

Diary management

Education

GCSE Grade C/4 or above (Level 2)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The following content displays a map of the jobs location - Hatherton Street

Location: Walsall, West Midlands

Contract: Fixed Term (12 months) Full Time, 37 hours per week

Closing Date: 4th November 2026

Interview Date: 23rd and 24th November 2026

Are you highly organised, detail-oriented and confident working in a fast-paced environment?

We have an exciting opportunity for an enthusiastic and proactive Administrative Assistant to join our Executive Support Team at whg.

In this varied role, you will provide high-quality administrative support to help ensure the smooth and efficient running of the team. Working closely with our Executive Assistants, Executive Directors and wider Leadership Team, you will play an important role in coordinating meetings, managing administrative tasks and building positive working relationships across the organisation.

• Provide professional and efficient administrative support to the Executive Support Team, ensuring tasks are completed accurately and on time.
• Act as an initial point of contact for colleagues, customers and external partners, handling enquiries with professionalism and discretion.
• Coordinate meetings, conferences, events, travel and accommodation arrangements.
• Prepare meeting agendas, collate reports and documentation, produce electronic meeting packs and take minutes when required.
• Support financial administration, including processing purchase orders and collating credit card expenditure information.
• Maintain accurate records, databases and electronic filing systems, ensuring information is kept up to date.
• Build effective working relationships across the organisation while maintaining high standards of confidentiality .

We're looking for someone who has:

• A good standard of education, equivalent to GCSE grade C/4 or above (Level 2).
• Previous experience in an administrative environment requiring tact, judgement and discretion.
• Strong organisational skills, with the ability to prioritise workloads and manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a professional and approachable manner.
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint.
• The ability to work flexibly, both independently and as part of a small team.
• Excellent attention to detail and a commitment to maintaining confidentiality.
• An understanding of data protection principles.
• Experience of diary management and preparing accurate meeting minutes would be advantageous but is not essential.

What’s in it for you?

• competitive salary
• 27 days annual leave (plus Christmas shut down)
• a defined benefit pension scheme
• health cash plan
• a range of shopping and leisure discounts

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and are able to work in agile ways which support them.

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

whg and Aspire Housing have agreed a merger, which will create a new housing association with 32,000 homes across our Midlands heartlands. These plans do not affect our current recruitment and all advertised posts remain approved and active. Find out more on our website.

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2026. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre‑employment screening process.

This vacancy is open to both internal and external applicants