Enterprise Applications Manager
whg
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Benefits offered by this job
Job summary
Qualifications
- Experience managing enterprise applications in a complex, multi-system environment.
- Understanding of application architecture and lifecycle management.
- Strong communication and stakeholder management abilities.
- Experience with modern platforms such as Microsoft Azure, M365, Power Platform or equivalent ecosystems.
- Knowledge of APIs, middleware, ETL and low-code/SaaS platforms.
- Understanding ITIL, Agile and DevOps principles in enterprise environments.
Responsibilities
- Lead the strategy and governance of enterprise applications.
- Manage application delivery and support for stability and adherence to SLAs.
- Drive continual improvement in application performance and user experience.
- Act as liaison between business teams and technical specialists to deliver measurable value.
- Oversee application delivery and support, ensuring stability and SLA adherence.
- Drive continual improvement in application performance, resilience and user experience.
- Ensure robust change, release and configuration management across enterprise systems.
- Manage third‑party suppliers, contracts, budgets and licensing.
Skills
Education
Tools
Job description
Join to apply for the Enterprise Applications Manager role at whg
Location: Walsall, West Midlands
Contract: Full Time, Permanent, 37 hours per week
Closing Date: 9th January 2026
Interview Date: 19th January 2026 (Teams) and 30th January 2026 (In-Person)
Are you an experienced applications leader who can shape secure high-performing systems that support great services for colleagues and customers?
We’re looking for an Enterprise to lead the strategy, development and support of whg’s core business applications. From housing and finance to HR and customer platforms, you’ll ensure our systems are reliable, secure and seamlessly integrated enabling innovation, transformation and excellent customer experience.
You’ll lead a talented team of Application Analysts and Application Support Analysts, building a culture of collaboration, curiosity and continuous improvement.
- Leading the strategy, governance and delivery of enterprise applications, ensuring systems are fit for purpose, secure and aligned to business priorities.
- Owning the enterprise applications architecture, ensuring interoperability, integration and alignment with wider technology, data and digital strategies.
- Defining and managing roadmaps for application lifecycle management, including upgrades, modernisation and rationalisation.
- Acting as a key link between business teams and technical specialists to ensure applications deliver measurable value and positive user experiences.
- Overseeing application delivery and support, ensuring stability, availability and adherence to SLAs.
- Driving continual improvement in application performance, monitoring, resilience and user experience.
- Ensuring robust change, release and configuration management across all enterprise systems.
- Managing third-party suppliers, contracts, budgets and licensing to ensure strong performance and value for money.
- Championing best practice in application design, integration, low-code/no-code platforms, APIs and cloud-based solutions.
- Ensuring secure, compliant and accessible application designs aligned with data protection, cyber security and governance frameworks.
- Leading, coaching and developing Application Analysts and Application Support Analysts, building a high‑performing, customer‑focused team.
- Embedding a culture of continuous improvement, accountability and innovation across application support and development.
- Supporting audits, assurance reviews and governance processes, ensuring strong risk management and compliance.
- Degree in a technology or related field, or equivalent experience.
- Must hold an appropriate professional qualification or have equivalent demonstrable experience (for example, ITIL, TOGAF, or a vendor‑specific certification such as Microsoft).
- Proven experience managing enterprise applications in a complex, multi‑system environment.
- Strong understanding of application architecture, integration, and lifecycle management.
- Demonstrated experience leading application support and development teams, including vendor management and SLA delivery.
- Experience of modern platforms such as Microsoft Azure, M365, Power Platform, or equivalent enterprise ecosystems.
- Knowledge of integration technologies (APIs, middleware, ETL) and low‑code or SaaS platforms.
- Understanding of ITIL, Agile and DevOps principles and their application in enterprise environments.
- Experience managing application budgets, contracts, and licensing.
- Working knowledge of cyber security, data protection, and compliance standards.
- Excellent leadership, coaching and people‑development skills.
- Strong communication and stakeholder management abilities, including the ability to translate technical concepts into business language.
- Analytical and problem‑solving mindset with attention to detail and quality.
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.
We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan.
whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre‑employment screening process.
Mid‑Senior level
Full‑time
Information Technology
Non‑profit Organizations, Civic and Social Organizations, and Housing and Community Development
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