Administrative Assistant

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Administration Assistant role within the Assisted Living Centre provides administrative support for equipment and wheelchairs delivery, collection, repair and management for community patients. The postholder will work with patients, clinicians, technical staff and external agencies to support a responsive, patient‑focused service.

Key duties include processing referrals, booking deliveries and collections, handling phone and email enquiries, updating stock systems such as BEST, maintaining

Job description

The Administration Assistant role within the Assisted Living Centre involves providing comprehensive administrative support to ensure the smooth delivery, collection, repair, and management of equipment and wheelchairs for patients in the community. The postholder will work closely with patients, clinicians, technical staff, and external agencies to support an efficient, patient-focused service.

Key responsibilities include processing referrals, booking appointments for equipment deliveries and collections, handling telephone and email enquiries, updating stock control systems such as BEST, maintaining accurate records, ordering goods, and supporting data reporting. The role requires strong communication and organisational skills, as well as the ability to respond professionally and sensitively to patients, relatives, and healthcare professionals.

The Administration Assistant role within the Assisted Living Centre involves providing comprehensive administrative support to ensure the smooth delivery, collection, repair, and management of equipment and wheelchairs for patients in the community. The postholder will work closely with patients, clinicians, technical staff, and external agencies to support an efficient, patient-focused service.

Key responsibilities include processing referrals, booking appointments for equipment deliveries and collections, handling telephone and email enquiries, updating stock control systems such as BEST, maintaining accurate records, ordering goods, and supporting data reporting. The role requires strong communication and organisational skills, as well as the ability to respond professionally and sensitively to patients, relatives, and healthcare professionals.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details / informal visits contact: Name: Lauren Baker Job title: Senior Administrator Email address: [e-mail] Telephone number: 03033 303119

Darren Bartlett, Manager, 03033 303297. darren,[e-mail]